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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,431 reviews

Trusted Customer

Feefo Verified

11 days ago

Animal lover

Customer service has always been very good. I order prescription medication and it’s always a good experience.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

Trusted Customer

Feefo Verified

11 days ago

Very good. Helpful when I rang them.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

May Thomson

Feefo Verified

GBR

11 days ago

What May Thomson said about Pet Drugs Online:

Normally good fast service

Overall good service 1 suggestion work with vets so prescriptions can be put on auto repeat save always having to renew prescriptions each order.

Julie

Pet Drugs Online

6 days ago

Good afternoon I am sorry if you are not happy with the prescription process. We are in the process of implementing subscriptions for certain medication. With regards to renewing each order, you are able to ask your Vet Practice to issue a prescription for six months allowance. If you wish to discuss this further for more information, please call our Customer Service Team on 01761 250850. I hope you have a lovely day Kind regards Julie

Product reviews

Date of purchase: 02/07/2026

Christa Stratton

Feefo Verified

11 days ago

What Christa Stratton said about Pet Drugs Online:

Excellent service

Excellent service always. Easy to navigate website, excellent range of products, easy to check out and delivery on time.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 02/07/2026

Trusted Customer

Feefo Verified

11 days ago

Excellent

Libby

Pet Drugs Online

7 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

Trusted Customer

Feefo Verified

11 days ago

Good company with good online prices

Easy to order and upload prescriptions . Quick delivery. Good communication from the company if any issues.

Libby

Pet Drugs Online

7 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

Chris HACK

Feefo Verified

GBR

11 days ago

What Chris HACK said about Pet Drugs Online:

Good all round service

Easy online ordering system and delivery very prompt

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

wendy fitzmaurice

Feefo Verified

11 days ago

What wendy fitzmaurice said about Pet Drugs Online:

Excellent

Excellent service and speedy delivery

Libby

Pet Drugs Online

7 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 02/07/2026

Sonia

Feefo Verified

11 days ago

What Sonia said about Pet Drugs Online:

Wormer

Easy to order, prompt delivery

Libby

Pet Drugs Online

7 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

Emma Britton

Feefo Verified

GBR

11 days ago

What Emma Britton said about Pet Drugs Online:

Ordering easy but delivery wasn’t good

Ordering was easy but delivery wasn’t great

Jess

Pet Drugs Online

8 days ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

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