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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

8 days ago

Very frustrating experience Taking over 18 days to get a resolution to my order Not able to call drugs on line as the phones were never working Emails are not responded to until 3 days later but with...

Jess

Pet Drugs Online

4 days ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 30/06/2026

0

CD

Catherine Denholm

Feefo Verified

8 days ago

What Catherine Denholm said about Pet Drugs Online:

Excellent quick service at an affordable price.

The ordering process is easy and you are informed of your order from your initial order, until delivery, by email for each step. With a clear date as to when the medication is going to be delivered.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

0

LB

Lorraine Barn

Feefo Verified

GBR

8 days ago

What Lorraine Barn said about Pet Drugs Online:

Order was placed & confirmed on a Tuesday, paid extra for quick delivery but arrived 8 days later! Phone lines were down so no other way to speak to someone regarding the issue!

Jess

Pet Drugs Online

4 days ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 30/06/2026

0

Trusted Customer

Feefo Verified

8 days ago

Great service, thank you, I will be back.

All simple and easy, thank you.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 29/06/2026

0

Trusted Customer

Feefo Verified

8 days ago

Easy to order

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 30/06/2026

0

Trusted Customer

Feefo Verified

8 days ago

Excellent service

Excellent and easy to do what you need

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

0

Trusted Customer

Feefo Verified

8 days ago

Optimmune eye ointment

Smooth easy process. Better now, the vet sends the prescription directly.

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 01/07/2026

0

Trusted Customer

Feefo Verified

8 days ago

easy to order from a good website

Jess

Pet Drugs Online

8 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews