Good Morning,
Thank you for your feedback, sorry to hear that your experience was not a positive one during this time.
I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Always perfect. So easy to communicate with. This website is the best. Never any issues, so easy to speak to someone when you need to, and the email updates are perfect. Always keep you up to date
Libby
Pet Drugs Online
2 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
Date of purchase: 02/07/2026
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Trusted Customer
Feefo Verified
7 days ago
Contacted by email and they responded fairly quickly, ordering was okay, but delivery was slow.
Julie
Pet Drugs Online
1 day ago
Good afternoon,
Thank you for your feedback, we are happy to hear that you are pleased with our service.
If you wish to discuss your delivery, please reach out to our Customer Service Team on 01761 250850.
We hope you have a lovely day!
Julie
Pet Drugs Online
Customer Service Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.