Customer service has always been very good. I order prescription medication and it’s always a good experience.
Jess
Pet Drugs Online
3 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 02/07/2026
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Trusted Customer
Feefo Verified
7 days ago
Very good. Helpful when I rang them.
Jess
Pet Drugs Online
3 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Overall good service
1 suggestion work with vets so prescriptions can be put on auto repeat save always having to renew prescriptions each order.
Julie
Pet Drugs Online
1 day ago
Good afternoon
I am sorry if you are not happy with the prescription process.
We are in the process of implementing subscriptions for certain medication.
With regards to renewing each order, you are able to ask your Vet Practice to issue a prescription for six months allowance. If you wish to discuss this further for more information, please call our Customer Service Team on 01761 250850.
I hope you have a lovely day
Kind regards
Julie
Product reviews
Date of purchase: 02/07/2026
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CS
Christa Stratton
Feefo Verified
7 days ago
What Christa Stratton said about Pet Drugs Online:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.