The supplier is 5 stars ! The delivery company not so ! I will need to contact customer support to see if, I can get the medication sent to a secure Royal Mail locker .
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service! Sorry to hear you experienced issues with the delivery company, if you would like to discuss this further with our team then please email us on reviews@petdrugsonline.co.uk
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Product reviews
Date of purchase: 05/09/2026
0
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Trusted Customer
Feefo Verified
5 days ago
Swift order process, website quite intuitive.
Delivery quicker than expected
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Date of purchase: 10/09/2026
0
Share
Trusted Customer
Feefo Verified
5 days ago
Excellent service. Very efficient. Order processed quickly and kept up to date on progress and when to expect delivery.
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent choice of products. Easy ordering system, even when prescriptions are required. Quick well packaged delivery. Customer service response has been quick and very helpful. I would definitely...
Read more
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Great company to deal with. Deal with orders really quickly and keep you updated throughout.
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Simplistic ordering process with various options for interaction with my chosen veterinary practice
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Date of purchase: 10/09/2026
0
Share
Trusted Customer
Feefo Verified
5 days ago
The ordering was ok but it took over a week and we hadn’t received the order and when we phoned up you hadn’t got our order but you must have because it came the next day
Jess
Pet Drugs Online
3 days ago
Good Morning,
Thank you for your feedback, sorry to hear that your experience was not a positive one during this time.
I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent once you master uploading the prescription but hopefully you only have to do that once and can then reorder as required. Very good at keeping you informed about how the order was...
Read more
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Straightforward ordering, excellent customer services for any queries, fast dispatch & very fair pricing,
Jess
Pet Drugs Online
4 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.