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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,293 reviews

Miriam Varley

Feefo Verified

4 days ago

What Miriam Varley said about Pet Drugs Online:

Great customer service

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 02/07/2026

Trusted Customer

Feefo Verified

4 days ago

Quick and efficient service

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

Fantastic service

Excellent service much cheaper than paying through the vet

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

Great product .Great Service

Really easy ordering process and Royal Mail used to deliver. Both are really reliable. Had no problems with delays or missed deliveries

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

joanne broadey

Feefo Verified

4 days ago

What joanne broadey said about Pet Drugs Online:

Easy and quick

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

Pdol

Excellent. Updates regarding delivery were hood

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

Glad to have this service

I struggled with the prescription upload, had to convert to PDF. Delivery took a longer than expected time. Glad to have items delivered. Not sure how repeat prescriptions work. Would be better if...

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Just to make you aware your vet can email the prescriptions directly to our team you can select this option at checkout. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 02/07/2026

Trusted Customer

Feefo Verified

4 days ago

Excellent service

Excellent service Ely to order and quick delivery

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/07/2026

Ventsislava Pavlova

Feefo Verified

GBR

4 days ago

What Ventsislava Pavlova said about Pet Drugs Online:

Slow service

Slow service. Wouldnt recommend

Jess

Pet Drugs Online

2 days ago

Good morning, Thank you for taking the time to share your feedback with us. I have looked into the concerns you raised and can see there was a short delay after your prescription was approved on 7 July, which meant your order was not dispatched until 9 July. To help minimise any inconvenience, one of our Customer Care team members upgraded your delivery as a gesture of goodwill. Your order was then delivered on 10 July. We appreciate your patience and apologise for the delay in getting your order to you. If you would like to discuss this further or have any additional questions, please don't hesitate to contact us at reviews@petdrugsonline.co.uk. We'll be happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

A great way to order prescription only medication.

Ordering prescription only medication is simple. Just upload an image of your prescription, it is quickly approved by a vet and the items are out for delivery.

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

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