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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,287 reviews

Anne Whittaker

Feefo Verified

GBR

3 days ago

What Anne Whittaker said about Pet Drugs Online:

They were very helpful when I sent an out of date prescription. They emailed me and said they would hold my order until I could email a new one

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

Trusted Customer

Feefo Verified

3 days ago

Very easy ordering process and delivery

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Danielle Shaughnessy

Feefo Verified

3 days ago

What Danielle Shaughnessy said about Pet Drugs Online:

First time customer

Fantastic, easy to use and very helpful.

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Karen Hemsley

Feefo Verified

GBR

3 days ago

What Karen Hemsley said about Pet Drugs Online:

Easy, quick process.

Ordering process was very straightforward.

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

June DD

Feefo Verified

GBR

3 days ago

What June DD said about Pet Drugs Online:

Good company, reliable products

I’ve used PD online before and as my dog needs this product for the rest of his life I was looking for a way to cut the cost a little bit. My veterinary practise wouldn’t help so I can here.

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

BRIAN COMPTON

Feefo Verified

GBR

4 days ago

What BRIAN COMPTON said about Pet Drugs Online:

Great service from Pet Drugs Online !

Easy to order from Pet Drugs Online - I have used them previously & they processed the order quickly & it was delivered in a couple of days .

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 02/07/2026

Ian Thomson

Feefo Verified

GBR

4 days ago

What Ian Thomson said about Pet Drugs Online:

Always excellent

Always excellent service

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 03/07/2026

Trusted Customer

Feefo Verified

4 days ago

Poor customer service

Not at all impressed. I won't be ordering again.

Jess

Pet Drugs Online

2 days ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Alex Gallacher

Feefo Verified

GBR

4 days ago

What Alex Gallacher said about Pet Drugs Online:

Excellent services and good value

Pet Drugs customer service is very professional, anytime I’ve had any questions or queries they have answered me every time.

Jess

Pet Drugs Online

2 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 03/07/2026

Miriam Varley

Feefo Verified

4 days ago