Ordering is really easy. Never needed to speak to customer service. So I can’t comment
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 25/08/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Price undercut that offered by the vet. On-line ordering reasonably straighforward and repeat orders have arrived on schedule.
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Excellent fast service and generally a very good selection of foods.
Jess
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Product reviews
Date of purchase: 25/08/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Easy to order quick delivery
Jess
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
It’s really had to get through wait times of up to 50 mins
Jess
Pet Drugs Online
1 month ago
Good Morning,
Thank you for your feedback.
Unfortunately, we have been experiencing high call volumes currently. You can request a call back option for one of our Customer Service Team to call you back. I know this is not ideal currently, but we are working hard as a team to meet the demand of calls during this busy period.
Kind regards
Jess
Pet Drugs Online
Customer Resolutions Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Date of purchase: 25/08/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Ordering was very easy, and received the order on time
Jess
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.