Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Terrible service when I have an active prescription and it won't let me buy my item saying I need a prescription!! It's there in my account, sort your website out!
Carrie-Ann
Pet Drugs Online
1 month ago
Hi,
Thank you for your feedback.
I can see your active prescription on your account.
You should be able to access this by putting the item in your basket. Once you have selected your pet, the saved prescription will show in the select saved prescriptions drop down.
Please contact us on 01761 250850 if you cannot see your prescription and one of our team will be able to talk you through this.
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 27/08/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Very efficient
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 27/08/2026
0
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KB
Kathy Buckley
Feefo Verified
GBR
1 month ago
What Kathy Buckley said about Pet Drugs Online:
Easy to order, prompt delivery
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
The problem with getting anything online is that you’re expected to be computer savvy, phone savvy and generally have an expensive phone!! !at no point it seems that if you are not any of those it’s...
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Carrie-Ann
Pet Drugs Online
29 days ago
Hi,
Thank you for your feedback.
We do have the option of ordering over the phone. I can see that you have done the order online on this occasion. For future orders, our customer service number is 01761 250850 and they will be able to help you.
Kind regards
Carrie-Ann
Date of purchase: 27/08/2026
0
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PH
Patricia Hanson
Feefo Verified
IMN
1 month ago
What Patricia Hanson said about Pet Drugs Online:
Very easy to order and quick delivery
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Ordering was easy, just copy the prescription to their order form once signed up and wait untill the prescription is verified. Tracking given to check delivery
Carrie-Ann
Pet Drugs Online
1 month ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 27/08/2026
0
Share
ON
Oana Cristina Niculae
Feefo Verified
1 month ago
What Oana Cristina Niculae said about Pet Drugs Online:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.