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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,735 reviews

Trusted Customer

Feefo Verified

1 month ago

Quick & easy

Easy, straightforward ordering service.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 16/06/2026

Trusted Customer

Feefo Verified

1 month ago

Good service

The ordering process was easy and straightforward. I needed a prescription so I just gave my vet the order number and they did the rest. Communication was good, and the dog wormers arrived promptly.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 17/06/2026

Yupie Yu

Feefo Verified

GBR

1 month ago

What Yupie Yu said about Pet Drugs Online:

Med order

Delivery was fast, the order follow-up was excellent, and the tracking clearly showed each stage of the process. Overall, a very good experience.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 02/06/2026

Trusted Customer

Feefo Verified

1 month ago

Efficient service

Simple ordering process, efficient, and quick delivery.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 18/06/2026

Trusted Customer

Feefo Verified

1 month ago

Insufficient guidance for new customers to obtain prescribed medications

I had great difficulty trying to order due to insufficient help. There was no way of asking for help. I didn’t know the order needed to proceed to obtain the medication. In the end I had to phone the...

Jess

Pet Drugs Online

1 month ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to call you earlier to discuss your case so I have subsequently emailed you with feedback in relation to the points raised in this review. Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call. Kind regards, Jess Pet Drugs Online , Customer Care Team 

Product reviews

Date of purchase: 17/06/2026

Trusted Customer

Feefo Verified

1 month ago

Check expiry date on your order

Pet Drugs Online service was efficient and quick. However they sent my drugs right at the end of their shelf life which made part of my order unusable. They did quickly refund part of my money,...

Jess

Pet Drugs Online

1 month ago

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to help with a resolution to the points raised in this review. I have subsequently emailed you directly, if you can respond to this, we can either arrange a call, or I can action the suggestions raised in the message. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 10/06/2026

Jackie Brown

Feefo Verified

GBR

1 month ago

What Jackie Brown said about Pet Drugs Online:

Quick and easy

Ordering was quick and easy and delivery was fast

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 18/06/2026

MARTIN KNOTT

Feefo Verified

GBR

1 month ago

What MARTIN KNOTT said about Pet Drugs Online:

Good Service

The online ordering process is easy to use and I do find the prescription upload option very helpful

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 18/06/2026

Trusted Customer

Feefo Verified

1 month ago

generally no problem at all.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 17/06/2026

Brian from Leeds

Feefo Verified

1 month ago

What Brian from Leeds said about Pet Drugs Online:

Royal Canin Veterinary Gastrointestinal wet cat food thin slices in gravy.

Ordered on Monday and delivered on Tuesday. Great service.. Well packaged.

Jess

Pet Drugs Online

1 month ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews