The ordering process is very efficient and the website simple to use. I have not needed to contact your customer service yet but am pleased to see a telephone contact number instead of just an email...
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Claire
Pet Drugs Online
12 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
A little disappointed that my first order wasn’t given 10% off. Quite unclear.
Claire
Pet Drugs Online
12 months ago
Hello,
Thank you for your feedback.
The 10% off code is a one time use only and from reviewing the account I can see that this has been used previously when you first ordered from us. It is detailed in the terms and conditions that it is off of your first order only so I apologise if this was not clear at time of ordering.
We apologise for any inconvenience caused.
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service, we look forward to your continued custom!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 03/05/2025
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Trusted Customer
Feefo Verified
12 months ago
Great service and great price.
The ordering process is straightforward and items received within 49 hours.
I wouldn't hesitate to recommend.
Claire
Pet Drugs Online
12 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service, we look forward to your continued custom!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
The process is simple to use and delivered very quickly. Customer service is always helpful and supportive.
Products are easy to find and prices are good value.
Claire
Pet Drugs Online
12 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 22/04/2025
0
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Clive Charlton
Feefo Verified
Derby
12 months ago
What Clive Charlton said about Pet Drugs Online:
I’ve had this before and it works, especially with my dog being 80 kg!
Claire
Pet Drugs Online
12 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service, we look forward to your continued custom!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service, we look forward to your continued custom!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
Always buy from this company. Order through to delivery is excellent. Never had a delay on any order. Always quick arrival. Before you know it, it's on your doorstep.
Claire
Pet Drugs Online
12 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Claire
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.