How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

EXCEPTIONAL

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.7

Product

4.5

58,311

9,364

1,848

413

863

70,799

ratings over the past year

70,798 out of 923,169 reviews

Past year

Trusted Customer

Feefo Verified

5 months ago

Decent

Not bad

Ujwal Mayavanshi

5 months ago

Thank you for taking the time to leave your feedback. We're really sorry for any shortfall in the service you received. We would love to know more about what happened and make sure everything has been resolved for you. Please drop us an email at feefo_queries@next.co.uk and we'll do our best to make things right.

Product reviews

Date of purchase: 31/10/2024

Petrina

Feefo Verified

5 months ago

What Petrina said about Next:

Lipsy petite dress

Great service.

Product reviews

Date of purchase: 14/09/2025

Trusted Customer

Feefo Verified

5 months ago

Gorgeous clothes

Great

Product reviews

Date of purchase: 15/09/2025

Trusted Customer

Feefo Verified

5 months ago

Excellent service from Next

Product reviews

Date of purchase: 03/10/2025

Linda

Feefo Verified

5 months ago

What Linda said about Next:

Total customer satisfaction 🙂

Ordering was straightforward and arranging click and collect saved time and energy!! Collection was straightforward and dealt with by a lovely member of staff.

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

5 months ago

Great service so easy to use

Great service - ordered 5 different rucksacks to collect at store. All arrived on time and returned 4 the next day.

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

5 months ago

Adequate

Alright delivery

Product reviews

Date of purchase: 01/10/2025

Trusted Customer

Feefo Verified

5 months ago

Keep the warmth in and the cold out

Always of a high standard

Product reviews

Date of purchase: 02/10/2025

Trusted Customer

Feefo Verified

5 months ago

5* as always

Product reviews

Date of purchase: 30/09/2025

Barbara

Feefo Verified

GBR

5 months ago

What Barbara said about Next:

Fabulous

Fast and efficient, solved my issue, very polite and courteous, made me laugh

Product reviews

Date of purchase: 01/10/2025

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Slate Grey/Navy 100% Cotton Long Sleeve Jersey Pyjamas SetMore reviews of this product (37)View product websiteNot bad

Lipsy Burgundy Red Petite Ruffle Bardot Fit And Flare Midi DressMore reviews of this product (1)View product websiteBeautiful dress. Great fit. Love Lipsy.

Love & Roses Black And Red Metallic Heart Crew Neck Long Sleeve Jacquared BlouseMore reviews of this product (3)View product websiteGorgeous. Lovely very flattering

Love & Roses Black Wide Leg Crop TrousersMore reviews of this product (2)View product websiteLovly also comfortable

Natural Ready Made Blackout Roman Brushed Stripe BlindsMore reviews of this product (2)View product websiteI waited weeks for my size to be back in stock and it was definitely worth the wait. Looks stunning on my landing window. Saving up for the curtains now!

Eastpak Cabin Pak'RMore reviews of this product (1)View product websiteBought this rucksack to travel to Barcelona and to sit on top of my walk on suitcase which it did perfectly. Had zipped areas to hold water bottle and travel documents. Used it each day when doing...Read more

Natural Thatched Linen Look Stripe Blackout/Thermal Eyelet CurtainsMore reviews of this product (2)View product websiteUnable to get creases out. Material too thin for blackout backing.

Red Highland Check Super Thermal Eyelet Door CurtainsMore reviews of this product (8)View product websiteGood quality materials used in this door curtain. Now in use and adds warmth to our small hall, both in colour and in keeping out the draught. I would recommend this item without hesitation.

Gap Navy Blue Boyfriend Merino CardiganMore reviews of this product (1)View product websiteSimple, stylish and warm...perfect!

adidas Originals Black Adicolor Firebird Kids JoggersMore reviews of this product (1)View product websiteBought as birthday gift. Young nephew very pleased

Levi's® Dark Blue 315™ Shaping Bootcut JeansMore reviews of this product (16)View product websitePerfect. 5*

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?