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Rated
Excellent
Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

11,786

1,586

367

277

636

14,652

ratings over the past year

Displaying all 165,807 reviews
Trusted Customer
13 years ago
Date of purchase: 14/06/2012
Very Smooth operation and a fantastic delivery service well done to all
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Trusted Customer
13 years ago
Date of purchase: 18/06/2012
excellent
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Trusted Customer
13 years ago
Date of purchase: 17/06/2012
Great service arrived on time in good condition
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Trusted Customer
13 years ago
Date of purchase: 18/06/2012
6 or seven attempts to talk to customer service really isn't on.
6 or seven attempts to talk to customer service really isn't on.
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Moss Bros
Moss
12 years ago
we have had some issues with our phones as of late, we were reduced to one phone for the whole department, we experienced alot of delays in getting through to our customers. apologies and regards, Kind regards Moss Online Customer Care
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Trusted Customer
13 years ago
Date of purchase: 18/06/2012
The suit arrived in the delivery space allocated.
The suit arrived in the delivery space allocated.
Trusted Customer
13 years ago
My main priority for satisfaction was that you keep the larger and taller sizes
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Trusted Customer
13 years ago
Date of purchase: 18/06/2012
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Trusted Customer
13 years ago
Date of purchase: 17/06/2012
The site was helpful, delivery on time, suit as ordered - very pleased, would use…
The site was helpful, delivery on time, suit as ordered - very pleased, would use again.
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Trusted Customer
13 years ago
Date of purchase: 11/06/2012
I have to say that the customer Service in the Chelmsford High Street branch was excellent…
I have to say that the customer Service in the Chelmsford High Street branch was excellent the only reason I order online was to get the discount but if it wasnt for the helpfulness of the gentlemen...

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Trusted Customer
13 years ago
Date of purchase: 15/06/2012
Awful. I paid for next day delivery, placing the order on the Saturday. I didn't receive the suit until the Thursday even though I was email's confirming the suit would reach me by Tuesday.
Merchant Logo
Moss Bros
Moss
12 years ago
Making sure that your order reaches you promptly and when expected is one of our top priorities. We are sincerely sorry to hear that we have let you down on this occasion and I must assure you that this experience is certainly not indicative of our service as a whole. A complaint has been raised with our courier service and we will do everything possible to avoid something like this happening again. We will be in touch to offer our assurances. Kind regards Moss Online Customer Care
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Trusted Customer
13 years ago
Date of purchase: 12/06/2012
Good quality service fast delivery.
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.
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128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom
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About Moss
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.