Delays, delays, delays. And then another delay. DPD constantly saying they didn't have the product. Kitchen Knives sending placatory emails but no delivery. Promised delivery dates passed. ...
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Vickie Hawley
Kitchen Knives
5 years ago
Thank you for taking the time to leave feedback. I am sorry to hear you experienced a delay with your order and you didn't receive the level of service that we pride ourselves on. I hope now you are in receipt of the product and are happy with it that you will consider us for the future.
Their service was great the product pretty poor. I have this brand of knives in the past and these bear no resemblance to the ones I have had before. The blades are thin and not substantial. I was...
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.