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Hyperdrug.co.uk Reviews

https://hyperdrug.co.uk

EXCEPTIONAL

.online pet pharmacy

Service

Product

ratings over the past year

Displaying all 29,402 reviews

Trusted Customer

Feefo Verified

12 years ago

VERY QUICK DELIVERY - ALWAYS DAY AFTER ORDERING

Date of purchase: 09/04/2013

Trusted Customer

Feefo Verified

12 years ago

Always a good service.

Date of purchase: 15/04/2013

Trusted Customer

Feefo Verified

12 years ago

Good service and also very helpful

Date of purchase: 09/04/2013

Trusted Customer

Feefo Verified

12 years ago

value for money products and fast delivery.

Date of purchase: 07/05/2013

Trusted Customer

Feefo Verified

12 years ago

delivered very quickly and fantastic price, will definately use again

Date of purchase: 07/05/2013

Trusted Customer

Feefo Verified

12 years ago

As always great service. Couldn't believe it, I ordered one afternoon & my order arrived…

As always great service. Couldn't believe it, I ordered one afternoon & my order arrived the next day. Now that is service - Thank you!!

Date of purchase: 01/05/2013

Trusted Customer

Feefo Verified

12 years ago

Have been using Hyperdrug for several years now and have never been disappointed, excellent quick…

Have been using Hyperdrug for several years now and have never been disappointed, excellent quick service and such a wide range of products.

Date of purchase: 06/05/2013

Trusted Customer

Feefo Verified

12 years ago

customers and not kept updated of progress, a whole order goes on hold for one…

customers and not kept updated of progress, a whole order goes on hold for one item despite ording multiple. no ETa's are provided. One order was on hold for a whole week, when i called it was down...

Hyperdrug

Hyperdrug.co.uk

12 years ago

We are sorry to hear that you were dissatisfied with the service you received on this order. As you can appreciate we do carry a very large inventory and it is not physically possible to have every line item in stock all of the time. Having said that the length of time you waited for this order is unacceptable and not indicative of the service we usually provide. We do try to keep our customers up to date on the status of their order via e-mail and have since invested in new technology to update our customers automatically when expected dates change. It is unfortunate that on this occasion we let you down, if this issue should arise again going forward please contact me directly by addressing your e-mail to the manager and we will endeavour to sort the issue out for you. Once again our apologies for the inconvenience. Hyperdrug

Date of purchase: 27/04/2013

Trusted Customer

Feefo Verified

12 years ago

Very fast service, good product range. Shipping charges do strike me as a bit on…

Very fast service, good product range. Shipping charges do strike me as a bit on the expensive side, but that is not a deal breaker.

Date of purchase: 30/04/2013

Trusted Customer

Feefo Verified

12 years ago

fast service thank you

Date of purchase: 01/05/2013

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