How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Back to all reviews

Stay at Hoburne Naish

Name: Stay at Hoburne Naish
Rating: 4.6 (4535 reviews)

4.6

729

198

995

ratings

over the past year

Value for Money : Excellent

Entertainment : Excellent

Atmosphere of Park : Excellent

Leisure Facilities : Excellent

Bars and Restaurants : Excellent

Helpfulness of Staff : Excellent

Cleanliness of Complex : Excellent

Upkeep of Park Grounds : Exceptional

Displaying all 4,535 reviews

Mrs Barbara Hilton

6 years ago

Date of purchase: 20/08/2018

Stay at Hoburne Naish

View product website

Good clean site, accommodation clean with plenty of space. Staff very friendly.

Entertainment : Excellent

Leisure Facilities : Exceptional

Bars and Restaurants : Exceptional

Helpfulness of Staff : Exceptional

See full customer review

Mrs Jacky Wallis

6 years ago

Date of purchase: 20/08/2018

Stay at Hoburne Naish

View product website

See full customer review

Mr Tim McGough

6 years ago

Date of purchase: 20/08/2018

Stay at Hoburne Naish

View product website

We booked the holiday because we thought the leisure facilities for our 3 year old daughter would be good. However the playground for under 4s is much reduced since last year. The soft play area...

Read all

Entertainment : Good

Leisure Facilities : Good

Bars and Restaurants : Good

Helpfulness of Staff : Excellent

Vicky

Hoburne

6 years ago

I apologise that the entertainment did not meet your holiday expectations. the team on reception will point our guests in the direction of the what's on board as the activity's are subject to change and the board is the most up to date information. The Hoburne hosts will always be around during the day to meet and great our guests and will provide unplanned activity's such as face painting as an extra.

See full customer review

Mrs Williams

Gillingham Dorset

6 years ago

Date of purchase: 20/08/2018

Stay at Hoburne Naish

View product website

Lodge excellent. Spacious, clean and we'll maintained. Loved the green grassy area outside and gated decking. Double bed too soft for husband with arthritis. Asked for firmer mattress. Not sure...

Read all

Leisure Facilities : Excellent

Bars and Restaurants : Good

Helpfulness of Staff : Excellent

Vicky

Hoburne

6 years ago

Thank you for your feedback and I apologise that you felt the team here were not as helpful and friendly as they could have been. All team members take part in a wide range of customer service training so I will be sure to look into this. I will pass on your kind words to Rob who helped your son.

See full customer review

Mr Mendez

6 years ago

Date of purchase: 20/08/2018

Stay at Hoburne Naish

View product website

Holiday park and facilities were good considering space, was nice as its overlooking the cliff top but the caravan needed attention. The carpet was dirty and worn out, dust under beds, on window...

Read all

Entertainment : Substandard

Leisure Facilities : Good

Bars and Restaurants : Good

Helpfulness of Staff : Excellent

Vicky

Hoburne

6 years ago

I apologise that your allocated accommodation was not up to our usual high standard in terms of cleanliness, I thank you for this feedback and will be sure to pass this on to our housekeeping team.

See full customer review

Not received a review invite?

About Hoburne

Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.

Read all

01425 282358

10 Hoburne Lane, Christchurch, Dorset, BH23 4HP, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

These badges verify that Hoburne’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges

Why trust Feefo reviews?

Learn more about Feefo