Caravan was lovely but we were in a premium so as expected. Kids entertainment was not up to usual standards. In the evening the Characters have stayed out longer or joined in with the House Party...
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Entertainment : Good
Leisure Facilities : Good
Bars and Restaurants : Excellent
Helpfulness of Staff : Excellent
Emily
Hoburne
7 years ago
Thank you for your feedback regarding your stay , we are please that you enjoyed the lovely location of your caravan and that it met your expectations, I am sorry to hear about the entertainment and will be passing your comments onto the Entertainments manager.
Damage in caravan and unable to take dog in main area when raining
Entertainment : Good
Leisure Facilities : Good
Helpfulness of Staff : Good
Emily
Hoburne
7 years ago
Thank you for yout feedback, I am sorry to hear about the standard of your accommodation and the inventory in it, if we would have known when you were on park I would have made sure all the things would have been sorted for you.
Excellent facilities, great accommodation. Only poor point was that the WiFi would not work in our carvan. We were asked by staff to call IT support ourselves which still left the issue unresolved....
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Entertainment : Excellent
Leisure Facilities : Exceptional
Bars and Restaurants : Excellent
Helpfulness of Staff : Good
Emily
Hoburne
7 years ago
We are delighted that you enjoyed your break and you enjoyed the use of the hot tube and you enjoyed our excellent facilities, I am sorry to hear that you were having trouble with the wifi, we are in the middle of a wifi survey with our provider so I am hoping that this can be rectified as soon as possible.
Thank you for your comments regarding your stay, we are sorry to hear that the entertainment did not met your expectations and that your caravan was not clean, if we had of known this at the time we would have rectified and sent our Housekeeping manager over.
Accommodation was good.
Entertainment was repetitive (bingo and a singer every night).
Restaurants were ok.
Facilities good, but shame the pools were closed from 5:30 each day, so no possibility of...
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Entertainment : Good
Leisure Facilities : Excellent
Bars and Restaurants : Excellent
Helpfulness of Staff : Excellent
Emily
Hoburne
7 years ago
Thank you for your feedback we are pleased that your accommodation was spacious and that you enjoyed the use of the facilities, we are looking into the opening and closing times of the swimming pool for 2019 season.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.