Average. Caravan was adequate. Hot tub poor. Took 24 hrs to heat.
Entertainment : Substandard
Leisure Facilities : Good
Bars and Restaurants : Substandard
Helpfulness of Staff : Good
Emily
Hoburne
7 years ago
Thank you for your feedback , we are sorry to hear that your hot tub was not up to the Hoburne standard, I am disappointed that if you had informed Reception then we should have acted promptly.
Was surprised that we had to get in the car to do activities. The roads around the park were quite busy and with 50 mph speed limits most families wouldn't want to cycle to activities.
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Thank you for your feedback I am pleased that Reception dealt with it accordingly , I can only apologise that this was not rectified before entering your accommodation. I am pleased that your overall holiday was good .. Please come and see us again very soon.
Clean, well kept, improvements made each time we come.
Good food, facilities and local to pubs.
We didn’t use entertainment but did use swimming pool and hot tub and sports bar.
Lodge could do...
Just amazing great grounds staff smiling all the time always say hello never had a problem with dogs where welcome just great
Entertainment : Exceptional
Leisure Facilities : Exceptional
Bars and Restaurants : Exceptional
Helpfulness of Staff : Exceptional
Emily
Hoburne
7 years ago
Thank you for your great feedback we are delighted that you found your accomodation5 star , we are pleased that the staff were friendly and helpful we look forward to seeing you again very soon.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.