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Hive Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

AN

Annamaria

Feefo Verified

GBR

5 months ago

What Annamaria said about Hive:

Reliable seller

My default book delivery service is Hive. I find them reliable.

Serena Nye

Hive

4 months ago

Thanks so much for your wonderful feedback! We are so happy we are your default book delivery service, we welcome you back soon :-)

Product reviews

Date of purchase: 22/02/2026

0

NI

Nigel *****************

Feefo Verified

5 months ago

What Nigel ***************** said about Hive:

To Live

Good

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback, we welcome you back soon :-)

Product reviews

Date of purchase: 21/02/2026

0

RW

Rita Walker

Feefo Verified

GBR

5 months ago

What Rita Walker said about Hive:

Book damaged, no response to email from Hive.

I purchased the book as new, but when I received it, it had a large tear in the back cover. This book was purchased as a gift. I emailed Hive and they did not reply. Very disappointed with the...

Serena Nye

Hive

5 months ago

I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.

RW

Rita Walker

5 months ago

Thank you for your recent email, the issue has now been resolved and I have received a refund.

Product reviews

Uploaded media

Book damaged, no response to email from Hive.

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Serena Nye

Hive

5 months ago

I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.

RW

Rita Walker

5 months ago

Thank you for your email, the issue has been resolved and I have received a refund.

Date of purchase: 14/02/2026

0

Trusted Customer

Feefo Verified

5 months ago

Quick and clear

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback, we appreciate your lovely comments. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 19/02/2026

0

BS

Brian Steedman

Feefo Verified

GBR

5 months ago

What Brian Steedman said about Hive:

Good service, excellent processing and fast delivery. Would LOVE a more developed provision of information about non-fiction.

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 15/02/2026

0

SC

Stephen C

Feefo Verified

ATA

5 months ago

What Stephen C said about Hive:

Swift delivery, well packaged. I'm glad they used Royal Mail, who (unlike many other couriers) have not yet lost the skill of ringing a doorbell.

Serena Nye

Hive

5 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. Enjoy your purchase :-)

Product reviews

Date of purchase: 19/02/2026

0

Trusted Customer

Feefo Verified

5 months ago

Delivery time exactly as expected. Packaged in extremely careful way, well padded and strong cardboard.

Serena Nye

Hive

5 months ago

We take huge pride in our service from start to finish, so thanks for your wonderful feedback. Enjoy your purchase and we welcome you back soon :-)

Date of purchase: 19/02/2026

0

JF

Jackie Feltwell

Feefo Verified

5 months ago

What Jackie Feltwell said about Hive:

Excellent

Serena Nye

Hive

5 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 18/02/2026

0

JP

J.N Plumb

Feefo Verified

5 months ago

What J.N Plumb said about Hive:

Good fast service at a good price nice to support a local shop as well.

Serena Nye

Hive

5 months ago

Thank you for your wonderful feedback. We are glad you share our love for bookshops! Enjoy your purchase :-)

Product reviews

Date of purchase: 18/02/2026

0

Trusted Customer

Feefo Verified

5 months ago

Satisfied customer

Always a very reliable service and ive ordered many times with hive and will do so in the future

Serena Nye

Hive

5 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Date of purchase: 16/02/2026

0

Hive Reviews

To Live : A NovelMore reviews of this product (1)View product websiteA sad story, but a real page turner.

Well Worn : Visible mending for the clothes you loveMore reviews of this product (1)View product websiteClear illustrations and instructions. Beautiful photos and book. A great collection of different techniques in one place

The Skeleton Key to Finnegans Wake : Unlocking James Joyce's MasterworkMore reviews of this product (1)View product websiteThe original companion book.

Knighton and Presteigne Tref-y-Clawdd a Dyffryn ElanMore reviews of this product (1)View product websiteExcellent Ordnance Survey Explorer map covering a substantial length of the Offa's Dyke Path and the many other recreational paths that connect with it.

Lonely Planet Vancouver City Map : Durable, Waterproof, Easy-Fold Planning Map with Attractions & Walking ToursMore reviews of this product (1)View product websiteExcellent 👌

The Complete Jane Austen CollectionMore reviews of this product (1)View product websiteThese were to replace our old and well read books which had got rather battered. The quality of the new ones isn't quite as good but they should see us out.

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