How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

4 months ago

Great Service

The Service was very good. Product arrived quickly and in good condition. Will use Hive in the future and would also recommend to others.

Serena Nye

Hive

4 months ago

We take huge pride in our service from start to finish, so thanks for your wonderful feedback. Enjoy your purchase and we welcome you back soon :-)

Product reviews

Serena Nye

Hive

4 months ago

So sorry to hear the sound on both discs was of poor quality. You are welcome to contact our customer service team on customerservice@hive.co.uk and we can assist you further.

Trusted Customer

4 months ago

Thanks for your reply. There's nothing you can do unfortunately. It's a bit of a gamble buying bootleg recordings online which I except. No further action required. Thanks.

Date of purchase: 16/02/2026

0

Trusted Customer

Feefo Verified

4 months ago

The prices are often better than Amazon’s and the delivery is fast.

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Date of purchase: 27/02/2026

0

JO

Jo

Feefo Verified

GBR

4 months ago

What Jo said about Hive:

yes i would

Product reviews

Date of purchase: 21/02/2026

0

Trusted Customer

Feefo Verified

4 months ago

good

yes good.

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 25/02/2026

0

LB

Lambert Behnke

Feefo Verified

GBR

4 months ago

What Lambert Behnke said about Hive:

Fast and great prices

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback. We hope you choose to shop with Hive again soon!

Product reviews

Date of purchase: 25/02/2026

0

EC

ECsV

Feefo Verified

GBR

4 months ago

What ECsV said about Hive:

Fast service at a good price

Serena Nye

Hive

4 months ago

We take huge pride in our service from start to finish, so thanks for your wonderful feedback. Enjoy your purchase and we welcome you back soon :-)

Product reviews

Date of purchase: 23/02/2026

0

AN

Annamaria

Feefo Verified

GBR

4 months ago

What Annamaria said about Hive:

Reliable seller

My default book delivery service is Hive. I find them reliable.

Serena Nye

Hive

4 months ago

Thanks so much for your wonderful feedback! We are so happy we are your default book delivery service, we welcome you back soon :-)

Product reviews

Date of purchase: 22/02/2026

0

NI

Nigel *****************

Feefo Verified

4 months ago

What Nigel ***************** said about Hive:

To Live

Good

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback, we welcome you back soon :-)

Product reviews

Date of purchase: 21/02/2026

0

RW

Rita Walker

Feefo Verified

GBR

4 months ago

What Rita Walker said about Hive:

Book damaged, no response to email from Hive.

I purchased the book as new, but when I received it, it had a large tear in the back cover. This book was purchased as a gift. I emailed Hive and they did not reply. Very disappointed with the...

Serena Nye

Hive

4 months ago

I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.

RW

Rita Walker

4 months ago

Thank you for your recent email, the issue has now been resolved and I have received a refund.

Product reviews

Uploaded media

Book damaged, no response to email from Hive.

View all media (1)

Serena Nye

Hive

4 months ago

I am very sorry to hear your order arrived damaged. I am not able to see any previous communication from the email address on your order, please may you contact our customer service team again on customerservice@hive.co.uk and they would be happy to assist in resolving this matter for you.

RW

Rita Walker

4 months ago

Thank you for your email, the issue has been resolved and I have received a refund.

Date of purchase: 14/02/2026

0

Trusted Customer

Feefo Verified

4 months ago

Quick and clear

Serena Nye

Hive

4 months ago

Thank you for your 5 star feedback, we appreciate your lovely comments. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 19/02/2026

0

Hive Reviews

Performed in USA 93More reviews of this product (1)View product websiteFirstly it's not a Book. Secondly it's a CD and the 1 star is ifor the Poor Sound Quality on Both Discs. I personally wouldn't Recommend purchasing this CD.

Living With Men : Reflections on the Pelicot TrialMore reviews of this product (1)View product websiteThis is one of the most important books you could ever read, if you want to understand sex, gender, and the terrible 'ordinary' behaviour we humans do. (Pic: wise author Manon Garcia)

The Joy of Consent : A Philosophy of Good SexMore reviews of this product (1)View product websitei have said enough, please do not require this of me. I won't be sending you positie feedback again, this process is too irritating. yr service is good. this palaver isn't.

Love, Nina : Despatches from Family LifeMore reviews of this product (1)View product websiteI've only just started it! but it's very funny and unputdownable.

Of Blood & FireMore reviews of this product (1)View product websiteA book that feels like Fantasy novels made me feel when I was young. Recommended.

The Scandinavian Home : Art and Identity, 1880-1920More reviews of this product (1)View product websiteVery informative book with high quality photographs.

The Scandinavian Year : Food and Thoughts from Sweden, Denmark and NorwayMore reviews of this product (1)View product websiteVery informative book with high quality photographs.

To Live : A NovelMore reviews of this product (1)View product websiteA sad story, but a real page turner.

Well Worn : Visible mending for the clothes you loveMore reviews of this product (1)View product websiteClear illustrations and instructions. Beautiful photos and book. A great collection of different techniques in one place

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?