How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hive Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

821 out of 30,618 reviews

Past year

GuestEnby

Feefo Verified

GBR

11 hours ago

What GuestEnby said about Hive:

Arrived very quickly, well packed and carefully protected. Super easy process and I could support a local bookstore.

Product reviews

Date of purchase: 19/07/2026

Ian Simmons

Feefo Verified

GBR

2 days ago

What Ian Simmons said about Hive:

Snappy

It is very good. Period.

Product reviews

Date of purchase: 17/07/2026

Trusted Customer

Feefo Verified

3 days ago

Why I choose Hive

1st class as always. Without Hive I would have a 50 mile round trip to a bookshop. I like that they also support independent bookshops.

Product reviews

Date of purchase: 16/07/2026

Trusted Customer

Feefo Verified

10 days ago

The best.

Consistently excellent.

Serena Nye

Hive

4 days ago

We really appreciate your kind feedback! We take great pride in our service from start to finish. We hope you are happy with your purchase and hope to welcome you back soon!

Trusted Customer

4 days ago

Will be back.

Product reviews

Date of purchase: 09/07/2026

Bernadette

Feefo Verified

GBR

4 days ago

What Bernadette said about Hive:

Great service

Very easy to order online, not difficult to find the titles I was looking for, and a good price, confirmation email straight away, delivery was very quick.

Product reviews

Date of purchase: 03/07/2026

Sarah R

Feefo Verified

GBR

5 days ago

What Sarah R said about Hive:

Ideal Gift

Fast and efficent delivery. Packaged with care.

Serena Nye

Hive

4 days ago

Thank you for your 5 star feedback. We take great pride in our service from start to finish. Enjoy your order and we welcome you back to Hive soon :-)

Product reviews

Date of purchase: 13/07/2026

Trusted Customer

Feefo Verified

5 days ago

Hare

Always good

Serena Nye

Hive

4 days ago

Thank you for your wonderful 5 star feedback. We hope you choose to shop with Hive again soon!

Product reviews

Date of purchase: 14/07/2026

Trusted Customer

Feefo Verified

6 days ago

Good stuff

Prompt and efficient. Ethical, too.

Serena Nye

Hive

4 days ago

Thanks for your 5 star feedback. We are pleased to hear you had a good experience shopping with us! We hope you enjoy your purchase and hope you choose to shop with Hive again soon!

Product reviews

Date of purchase: 11/07/2026

Trusted Customer

Feefo Verified

8 days ago

Always use Hive.

Always use Hive books. Fast delivery and good range plus percentage goes to local independent bookshops

Date of purchase: 09/07/2026

Andy Rutherford

Feefo Verified

GBR

13 days ago

What Andy Rutherford said about Hive:

Brilliant

Brilliant, consistently efficient and ethical

Serena Nye

Hive

13 days ago

Thank you for your wonderful 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Product reviews

Date of purchase: 06/07/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Hive Reviews

Small ThingsMore reviews of this product (1)View product websiteA beautiful story without words. We used this to open communication about difficult topics, and it is so powerful for that. The art is incredible.

Earth HouseMore reviews of this product (1)View product websiteIt's n ot fair to review poetry so sonn after the first reading. But Hollis has a way of making ecologically-based verse into a highly fundamental narrative. Like his first book, but able to get...Read more

HwiangerddiMore reviews of this product (1)View product websiteExcellent.

The Manual of Scales, Broken Chords and ArpeggiosMore reviews of this product (1)View product websiteVery helpful, but needs a teacher to explain how to use it at first.

Paleo-Ketogenic: The Why and the How : Just what this doctor orderedMore reviews of this product (1)View product websiteIt is very well researched and written clearly with lots of information about the diet, including references and suggestions for meals.

Peanuts: SnoopyMore reviews of this product (1)View product websiteAn excellent collection of the Peanuts cartoons. Ordering and delivery was straight forward.

HareMore reviews of this product (1)View product websiteIt’s very endearing, and simple.

The Vanishing Man : In Pursuit of VelazquezMore reviews of this product (1)View product websiteAs with all Laura Cummings' books, excellent. Well written and informative.

The Invisible Doctrine : The Secret History of Neoliberalism (& How It Came to Control Your Life)More reviews of this product (1)View product websiteBrilliant book , clear, accessible sharing of something that has been key to all our lives over the kast forty years. Highly recommend

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?