delivery to wrong address had to sort it out my self
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback, I'm sorry for any inconvenience caused. The last thing I'd want you to think is that we were unwilling to help you. Although I didn't deal with this sale myself I can see that the guitar was delivered to the wrong house, but still on your street. With this in mind, we probably suggested to you that it would be quicker for you to pick the guitar up yourself. We would have happily sent the courier back to deliver it to the correct address, however this would have taken 24 hours.
Please let me know if there's ever anything else you would like to order from us and I'll make sure you're well looked after. My address is support@guitarguitar.co.uk
Sent the wrong guitar in the first instance but immediately sent out the correct one before I returned the original.
GUITARGUITAR
GUITARGUITAR
14 years ago
Thanks for your feedback....I remember helping you out with this one! Very sorry about the initial problems but I trust all is well with the guitar and that you're enjoying it
Please let me know if there's anything else we can do for you - support@guitarguitar.co.uk
Hopefully hear from you soon!
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.