Thank you for leaving your comments and please do not hesitate to contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for taking the time to leave your feedback and thank you very much for your business.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
The radiators arrived promptly and were easy to install. Ian was very helpful when I ordered a remote (advisable and saves having to programme each individual rad).
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your ratings. Yes the remote does make the programming a easier and also gives you more functionality. Please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Brilliant - helpful, fast comma, and quick delivery . A++++ ( and I'm not someone who usually uses that phrase!)
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Appreciate your feedback. Please let us know if we can be of any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent service - radiators came when they were expected with plenty of information re delivery
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for you comments. If you need any assistance with the programming please contact us directly on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
First class delivery service as advertised. Excellent product back-up.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback. Please let us know if you need any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Website clear and simple to navigate. Room size/radiator size calculator very helpful.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I suspect the radiator has been damaged in transit. The Cointra Apolo is one of our best selling ranges, we sell hundreds a year and do not normally have any problems. Please contact us and we can gladly arrange a replacement.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I believe that Julian our sales manager has now arranged an exchange.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Parcelforce 'lost' one of the parcels which then turned up the following day (but can't blame electricradiatorsdirect for that apart from their choice of carrier!); apart from that, a pleasure to...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your review. Very sorry your parcel didn't arrive when planned. Unfortunately due to the dimensions and weights of the parcels we ship, Parcelforce are the only carrier we can use. They do though get it right 99% of the time. If you need any assistance with the programming our customer care team or available on 0330 300 4444 and we would be more than happy to assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very sorry you are unsatisfied with the service but please let us try and rectify the situation. Can you please call Julian Saville on 0330 300 4444 and let us know what the problem has been.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I believe that we have now sorted out the situation to your satisfaction and apologies once again for any inconvenience caused.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Trusted Customer
11 years ago
Electric radiators direct are execelent with good a customer service
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.