We're concerned to read that the Israel and Jordan Uncovered itinerary may not have lived up to what you had been expecting, as our Product Development Team always strives to provide the most unique and enticing schedules to our travellers. On another note, it saddens us to read that you may have found your Trip Manager to be unprofessional in any way, especially as all of our team members have been carefully selected for the passion they have for sharing amazing travel experiences with others. Nevertheless, we'll definitely be passing your comments to our relevant departments for their attention going forward. With this in mind, we're still pleased that you were able to enjoy both of your trips with us this season, and that you've returned home safely.
