The service was slow to deliver, the delivery date was vague and no delivery time o the delivery date was offered.
Realise this is a new project for CPL but it needs to be more customer focused.
Dreadful customer service.Placed order 4 weeks ago and still waiting.
Was told of slight delay a couple of days after I ordered but no communication since. I’ve emailed 3 times but have had no reply.
Date of purchase: 25/09/2022
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Darren Bond
Feefo Verified
Derbyshire
3 years ago
What Darren Bond said about Coals2U:
Excellent service left coal where I asked big thanks
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
