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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

CJ

Charlotte Jones

Feefo Verified

6 years ago

What Charlotte Jones said about Childrens Bed Shop:

Steer well clear, incompetent woeful customer service

A truly awful online shopping experience...lead me to cancel my order before it even got despatched. Inability to deal with a simple delivery challenge (a non UK mobile number for the delivery...

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback. I'm sorry your found your experience less than satisfactory. We do require an active UK contact number so we can book in delivery and so the delivery crew can contact you on the day as well. Our phones are not able to dial international numbers and not all crews have smart phones with internet messaging apps. This would have presented a problem should anything have gone awry with your delivery. We do, however, take your comments on board and should a similar situation arise again, we now have a process to follow.

Product reviews

Date of purchase: 14/10/2019

2

LS

Lorna Salisbury

Feefo Verified

6 years ago

What Lorna Salisbury said about Childrens Bed Shop:

The bed arrived in two boxes but a day apart. When the first box arrived I assumed that was the only one and took my sons bed to the skip. I then opened the box and realised there were parts missing....

Catherine

Childrens Bed Shop

6 years ago

Thank you for taking the time to write a review. We welcome customer feedback. We are sorry that parts were received with some damage, unfortunately sometimes parts can be damaged during transit. Our policy in this instance is to replace the parts in question. This will not reduce the structural integrity of the bed. Following feedback from our customers, we have changed our delivery company to ensure consignments are no longer split.

Product reviews

Date of purchase: 14/10/2019

1

Trusted Customer

Feefo Verified

6 years ago

Great bed

Bed is good quality, a good price and was delivered really quickly. My daughter loves it.

Catherine

Childrens Bed Shop

6 years ago

Thank you for you kind comments.

Product reviews

Date of purchase: 13/10/2019

0

SD

Sian Donnelly

Feefo Verified

6 years ago

What Sian Donnelly said about Childrens Bed Shop:

Disappointed

There were parts and the instructions missing from the bed when it arrived, late, meaning I had to wait until the following morning to call for replacements which then took a further 48 hours to...

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback. We are sorry that parts were missing from the order, unfortunately this does sometimes happen. Our policy in this instance is to replace the parts in question. In the UK, regulations state that mattresses for mid or high sleepers and bunk beds must not exceed 18 cm in depth and the mattress you ordered complies with that. We do, however, welcome your feedback and thank you for taking the time to leave it.

Product reviews

Date of purchase: 05/10/2019

0

SB

SBrewer

Feefo Verified

6 years ago

What SBrewer said about Childrens Bed Shop:

The bed is great, my son absolutely loves it! The delivery service was rubbish! The reason we ordered this bed from this company was because the delivery time was stated in 7 working days, we waited...

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback and we appreciate your comments, thank you.

Product reviews

Date of purchase: 29/09/2019

0

Trusted Customer

Feefo Verified

6 years ago

A brilliant bed and good service

The instructions were clear and easy to follow. The bits were all there and in perfect condition. It came when planned and the delivery people were polite. My daughter absolutely loves her new bed.

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback on our service and the delivery team. It is appreciated.

Product reviews

Date of purchase: 28/09/2019

0

LP

Liam Pentony

Feefo Verified

6 years ago

What Liam Pentony said about Childrens Bed Shop:

This is an excellent company. Two purchases handled perfectly. FIVE STARS

Two purchases delivered very quickly by helpful drivers. Both times have been very impressed. Price is excellent as have seen competitors selling the same beds for a lot more. The free delivery is a...

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback and we will look forward to your return custom. Thank you again for your comments.

Product reviews

Date of purchase: 23/09/2019

0

Trusted Customer

Feefo Verified

6 years ago

Great Experience!

Excellent service, I spoke with staff on the telephone prior to placing an internet order, and was more than happy with the communications and ordering process.

Catherine

Childrens Bed Shop

6 years ago

Thank you for your comments and your feedback on our customer service.

Product reviews

Date of purchase: 20/09/2019

0

SE

Steven Eckley

Feefo Verified

6 years ago

What Steven Eckley said about Childrens Bed Shop:

That said everythign whent well, delivery on time and bed was ready for the

Service was good, a little confusing placing the order when requesting the delivery date as i needed to confirmation that the bed would be delivered by a specific date.

Catherine

Childrens Bed Shop

6 years ago

Thank you for your feedback, and we can see you did speak to us to make the delivery arrangements, and we are pleased the customer service team could assist.

Date of purchase: 13/09/2019

0

RJ

Richard Johnson

Feefo Verified

6 years ago

What Richard Johnson said about Childrens Bed Shop:

Great, quick and efficient

Catherine

Childrens Bed Shop

6 years ago

Thank you for your rating and comments about our service.

Product reviews

Date of purchase: 15/09/2019

0

Childrens Bed Shop Reviews

Julian Bowen Grace Day Bed & Underbed / Storage Drawer in WhiteMore reviews of this product (9)View product websiteDidn’t take delivery in the end. Organisation so bad, dread to think what would have happened had I had a problem with the bed!

Julian Bowen Pluto Midsleeper Bed in Cobalt BlueMore reviews of this product (6)View product websiteBed is as described but parts came damaged, they did offer to replace them but my son had no bed so I had already built the new one. Should be more options for me apart from just new parts.

Steens Memphis UK Midsleeper Bed in Solid Plain White + Mattress + TentMore reviews of this product (1)View product websiteGood quality bed for price

Julian Bowen Pluto Midsleeper Bed in Dove GreyMore reviews of this product (28)View product websiteIt's a beautiful sturdy bed

Julian Bowen Kimbo Blue Midsleeper Cabin BedMore reviews of this product (10)View product websiteThe bed is great, the blue with the white look lovely and I like that you can layout underneath however you like.

Julian Bowen Pegasus White Highsleeper BedMore reviews of this product (19)View product websiteMy daughter loves her new bed and it’s really comfy. She has room to play but also to draw.

Signature Pocket Sprung 200cm Single European MattressMore reviews of this product (6)View product websiteGreat product, great delivery and great customer service. Can't ask for more

Gami Montana Mezzanine Bed in Whitewash OakMore reviews of this product (1)View product websiteGood looking and solid, as easy to put together as any of these things; actually some interesting fixings I hadn't encountered before!

Julian Bowen Premier 190cm Single UK MattressMore reviews of this product (5)View product websiteIt's a kid's mattress, comfy and bouncy

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