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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

Trusted Customer

Feefo Verified

6 years ago

Great service and value

Prior to ordering the bed I called for advice on the best mattress for my toddler. Received a call back the next working day. Ordered the bed on the 11th March and received it on the 27th. Great...

Product reviews

Date of purchase: 11/03/2020

0

Trusted Customer

Feefo Verified

6 years ago

Excellent

Our daughter loves her first bed. Delivered on time, easy to assemble and the mattress is really comfortable. Thank you.

Product reviews

Date of purchase: 04/03/2020

0

MS

Michael Skipper

Feefo Verified

6 years ago

What Michael Skipper said about Childrens Bed Shop:

Very good service.

Good website, easy ordering, keen price and very good product. Grand-daughter very pleased.

Mark

Childrens Bed Shop

6 years ago

Thank you for your review. I am pleased you were happy with our service.

Product reviews

Date of purchase: 24/02/2020

2

AE

Adam Elliott

Feefo Verified

6 years ago

What Adam Elliott said about Childrens Bed Shop:

Incorrect parts.

I ordered a child’s mid sleeper bed which arrived with incorrect parts. It then took another week for these parts to arrive during which my child was on a matters on the floor. I didn’t feel as...

Mark

Childrens Bed Shop

6 years ago

Thanks for your feedback. I am sorry to hear that you had a problem with your order. We took receipt of your service request and were able to source the replacement parts from our warehouse and have these with you within a few days. I'm pleased you are happy with the product.

Product reviews

Date of purchase: 15/02/2020

0

Trusted Customer

Feefo Verified

6 years ago

Fake company never received my bed ,when I complained got a fake delivery n

Fake company

Mark

Childrens Bed Shop

6 years ago

I'm sorry to receive your comments. Your dispute was raised with us to advise of a non-delivery, however we were provided a signed delivery note confirming delivery had took place via our courier. We have consequently investigated this further with yourself and our courier with the aim to resolve amicably.

Product reviews

Date of purchase: 13/02/2020

1

Trusted Customer

Feefo Verified

6 years ago

Excellent

Brilliant Service & quick delivery

Mark

Childrens Bed Shop

6 years ago

Thank you for your review. We are pleased that you were happy with our service.

Product reviews

Date of purchase: 07/02/2020

0

Trusted Customer

Feefo Verified

6 years ago

Communication very good and very straight forward.

Mark

Childrens Bed Shop

6 years ago

Thank you for your review and 5 stars.

Product reviews

Date of purchase: 27/01/2020

0

SW

Steven Walsh

Feefo Verified

6 years ago

What Steven Walsh said about Childrens Bed Shop:

Shocking service 6 weeks still no bed

Order number 337882 Shocking service. Website said bed was in stock when I placed my order. It was not. Verification email said bed was in stock and would be delivered in 1 to 10 days it was not. 5...

Mark

Childrens Bed Shop

6 years ago

I'm sorry to hear that you were unhappy with our service. On review of your purchased dated 27th January 2020, we advised a delivery lead time of 2-4 weeks. This was following information provided by our supplier, Julian Bowen. We were then advised that there was a further 2 week delay due to new stock being delayed at the port of which we communicated this to you via email. We were then able to complete the delivery of your order on 10th March 2020.

Date of purchase: 24/01/2020

1

Trusted Customer

Feefo Verified

6 years ago

Ok

There wasn’t any issues with purchasing the children’s bed but it took so long to arrive. I needed a bed quickly and chose them for the choice but I had to wait ages to receive it.

Mark

Childrens Bed Shop

6 years ago

Thanks for your review. I can confirm that we received your order on 10th February 2020 and we were able to deliver on 21st February 2020. I am sorry that delivery took slightly longer than what we advertise for this product.

Product reviews

Date of purchase: 10/02/2020

0

Trusted Customer

Feefo Verified

6 years ago

Poor customer care

Very poor customer care. We paid on 9.02.2020 and still waiting for delivery of the bunk bed. I had to keep chasing the delivery date and I was asked to contact the Julian Bowen directly. The...

Mark

Childrens Bed Shop

6 years ago

Thanks for your review of which I'm sorry to hear that you were poorly communicated. Regretfully, with our direct home delivery service offered through Julian Bowen, they aren't in a chosen postcode area on set day. They are able to offer a date, however if this isn't suitable it can sometimes take a further week to obtain a new date. I'm sorry that this service wasn't suitable and can see that delivery was received on 3rd March 2020.

Product reviews

Mark

Childrens Bed Shop

6 years ago

Thanks for your review of which I'm sorry to hear that you were poorly communicated. Regretfully, with our direct home delivery service offered through Julian Bowen, they aren't in a chosen postcode area on set day. They are able to offer a date, however if this isn't suitable it can sometimes take a further week to obtain a new date. I'm sorry that this service wasn't suitable and can see that delivery was received on 3rd March 2020.

Date of purchase: 09/02/2020

1

Childrens Bed Shop Reviews

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