Childrens Bed Shop Reviews

Thank you for your review, we are so pleased you would recommend us and that the service you have received you are happy with.

Thank you for your review, we are so pleased that you are happy with the bed on your order, we are sorry to hear that the mattress that you have purchased is not the quality you expected.

Thank you for your review, I am so sorry that your delivery took a few weeks to arrive and that parts arrived damaged, chipped and broken. We do aim to respond to emails as soon as possible, and we arranged for the replacement parts to be sent directly to you. We are so sorry that you have not yet received your parts and we have chased this for you on numerous occasions and the parts have arrived in the UK and tracking sent to you vis email I am so sorry for the timescale in receiving your parts from Steens and that you have been un able to build your bed and any inconvenience this has caused.

Thank you for your review, we are so sorry that you have not has a good customer experience with us, as the bed ordered from ourselves was a clearance bed we were unaware of the fixings being missing, as the clearance bed is not covered by the suppliers warranty we had to supply the fixings from the office, trying to piece together the whole kit for you as this is not something we hold in the office. We are pleased that the bed is built and if you require any fixings to help with the structure we can certainly assist you with this. We are sorry that the drawers you received were incorrect and we looked to rectify this for you however you requested a refund, in which we collected and we are waiting for the goods to arrive in at the warehouse and then we can issue the refund.

Thank you for your 5 star review, we are so pleased that you are happy with your purchase and your little boy is delighted with his new bed.

Thank you for your review, I am so sorry for the issues you have had with the courier, and appreciate your feedback.

Thank you for your 5 star review, we are so pleased that you have received your spare parts. we are extremely pleased that you were very grateful for the help you received. And the family and friends recommendations.

Thank you for your feedback, We are so sorry that you have received the feefo review platform before your order has arrived, we have tried to contact you today to review your order today. I can see from the delivery lead times for your order that the bed is due in around the beginning of May and you will be contacted by the transport company nearer the time.

Thank you for your 5 star review, we are so pleased there were no issues regarding the build of the bed, and that you are happy with the mid sleeper.

Thank you for your 5 star review, we are so pleased that your daughters love the product, and the assembly had no hiccups. and thank you for the product feedback.