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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

Trusted Customer

Feefo Verified

4 years ago

Well made bed, one very happy boy!

Delivery was well arranged, bed went together no problem and is well made. Only issue was we were missing one important furniture screw that you don’t seem to be able to just buy elsewhere - we tried...

Gillian

Childrens Bed Shop

4 years ago

Thank you for your review, I am sorry you were missing a part for your sons new bed, if you can contact the Childrens Bed Shop and we can arrange to have a screw sent to you.

Product reviews

Date of purchase: 04/09/2021

0

TR

Trina Russell

Feefo Verified

4 years ago

What Trina Russell said about Childrens Bed Shop:

Brilliant service, staff polite and helpful. Highly recommended company.

Contacted by staff after order placed to inform of delivery process. Answered my questions. Staff polite and helpful. Delivery quick and efficient. Order arrived within timescale given. Order as...

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review, we are so pleased that you are happy with the service provided, and you will return as a customer in the future.

Product reviews

Date of purchase: 28/08/2021

1

Trusted Customer

Feefo Verified

4 years ago

Excellent customer service

Bed arrived when they said it would and was well packaged.

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review. we are so pleased that you are happy with the service provided.

Product reviews

Date of purchase: 30/08/2021

2

Trusted Customer

Feefo Verified

4 years ago

I can definitely recommend,

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review, it is very much appreciated.

Product reviews

Date of purchase: 23/08/2021

1

RP

ROBERT PRESTON

Feefo Verified

4 years ago

What ROBERT PRESTON said about Childrens Bed Shop:

Good product good service

Highly recommendable good product

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review, we are so pleased that you are happy with product ang the service provided.

Product reviews

Date of purchase: 11/08/2021

1

Trusted Customer

Feefo Verified

4 years ago

Great price, great product

Brilliant....

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review. we are so pleased that you have took the time to review us at Childrens Bed Shop.

Product reviews

Date of purchase: 09/08/2021

0

Trusted Customer

Feefo Verified

4 years ago

Website was easy to use, regular emails received with updates.

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 stat review, we are so pleased that you are happy with service provided.

Product reviews

Date of purchase: 05/08/2021

0

Trusted Customer

Feefo Verified

4 years ago

Fantastic

Fantastic choice of products. Good communication throughout process of ordering and delivery.

Gillian

Childrens Bed Shop

4 years ago

Thank you for your 5 star review, we are so happy that your order has been a breeze, and you have had a great shopping experience.

Product reviews

Date of purchase: 04/08/2021

0

DS

David Smith

Feefo Verified

Essex

5 years ago

What David Smith said about Childrens Bed Shop:

Son sleeping on the floor, if you want a childrens bed go elsewhere

Unfortunately, the bed I wanted (specifically the colour) was an exclusive for Childrensbedshop, so I didn’t really have a choice. My issues are: 1) The website offers discounted mattress options...

Gillian

Childrens Bed Shop

4 years ago

Thank you for your review, I am so sorry that you are not happy with the service provided here at Childrens bed shop, we are constantly working towards a better shopping experience.We are working on our website currently and looking to introduce the cabin bed mattress to the drop down menu for the Pluto Midsleeper to offer an extra mattress for our customers, however the mattresses on the web page all comply with the Pluto Midsleeper.We are sorry that the incorrect product was allocated on your order and the correct item was rectified.I am so sorry that the delivery lead time had fallen out of the service guide, I understand that the transport company are full to capacity and are trying to get those deliveries to our customers asap.With regards to replacement parts, the warehouse team are currently working on getting your part to you with in the 7-10 working days.We pride ourselves on our customer service and have many returning customers, leaving some really positive reviews.I apologise the part was a duplicate with in your order and any inconvenience this may have caused, and your little boy can be in his new bed soon.I am so sorry that you are having to wait for the replacement part, however this procedure is a lot more complex that a new order and does take a little longer to process.I am so sorry that your replacement part has not arrived with you and have chased Hermes regarding the replacement part, they have advised that a search is being performed for you, If this is unsuccessful I will raise a further service request with the warehouse to resend the part for you.Please accept our sincere apologies and we hope to have this rectified for you.

DS

David Smith

4 years ago

The missing part finally arived almost 3 weeks after the bed, and its all built now and seems to be good. The flat pack itself was easy to put together, although not as well designed as an IKEA set (the pocket screws meant getting the end fush and square was more difficult that it need to be). It you want the bed and its the only place then you will get it in the end, I was just left very disapointed by the manufacturer (wrong part); shop (didn't expedite the replacement); and courier (had to be reminded to find the parcel).

Product reviews

Date of purchase: 23/07/2021

1

Trusted Customer

Feefo Verified

4 years ago

Bad communication and wrong delivery

I had to refuse first delivery date they offered as I was on holiday. They said they’d be in touch with another date- I expected an email within a day or two- but it was several days later. Secondly,...

Gillian

Childrens Bed Shop

4 years ago

Thank you for your review, I am so sorry that your delivery did not run smoothly, An email has been sent to ask if you can send over images of what you have received, I have also tried to call you to assist you with your order, and we look forward to your reply.

Date of purchase: 09/08/2021

0

Childrens Bed Shop Reviews

Julian Bowen Pluto Midsleeper Bed in Dove GreyMore reviews of this product (28)View product websiteIt’s a lovely bed very happy with it

Steens for Kids Midsleeper Bed with Slide in Solid Plain WhiteMore reviews of this product (13)View product websiteGreat bed, my son loves it. Good quality and will grow with him so good value for money.

Julian Bowen Airwave Foam Cotbed MattressMore reviews of this product (1)View product websiteLovely mattress, fits babies cot bed perfectly. As described.

Julian Bowen Maine Bookcase Bed - Dove GreyMore reviews of this product (8)View product websiteLovely bed, well made and easy to put together

Steens for Kids Midsleeper Bed with Slide in Solid Plain WhiteMore reviews of this product (13)View product websiteconstructions is high quality, doesn’t look cheap, me and my child are very happy, I would bay second time

Julian Bowen Camden White Bunk Bed + 2 x Premier MattressesMore reviews of this product (1)View product websiteGood value excellent service

Steens for Kids Midsleeper with Pink/Purple Accessories + MattressMore reviews of this product (1)View product websiteThere were 2 instructions, it should be made clearer that one is bunk beds and the other is the cabin bef

Steens For Kids Midsleeper in Solid Plain White + Pink Star TentMore reviews of this product (3)View product websiteThe bed arrived on time, was exactly as the shown in the pictures and good quality.

Julian Bowen Maine Bookcase Bed - Surf WhiteMore reviews of this product (8)View product websiteMy son absolutely loves this bed. The bookcase is great for his books and trinkets. It didn’t take too long to put up and I was able to do it alone. Would definitely recommend.

Julian Bowen Pluto Midsleeper Bed in Cobalt BlueMore reviews of this product (6)View product websiteThe parts I have look okay, but until I can build it I wont really know.

Julian Bowen Cabin Bed 190cm Single UK MattressMore reviews of this product (3)View product websiteMy son seems to have slept okay on it despite being on the floor.

Steens For Kids Blue TunnelMore reviews of this product (2)View product websiteThis was the item I cancelled from my order!

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