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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Brilliant service

Great service. I was kept informed when the beds would arrive. Would deffinetly buy from them again. The beds are really good. My grandchildren love them. Especially the shelves.

Catherine

Childrens Bed Shop

8 years ago

Thank you for your review and rating on our service.

Product reviews

Date of purchase: 06/02/2018

0

Trusted Customer

8 years ago

Brilliant product. Fantastic service.

The experience was smooth and easy from beginning to end. The order process was very simple; the email updates from the shop were informative and frequent - you were always kept up to date with what...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and comments about your order experience with us, the Childrens Bed Shop.

Product reviews

Date of purchase: 11/02/2018

0

Trusted Customer

8 years ago

Easy purchase

Was easy to purchase. Had a specific day and time frame which they managed to arrange for us.

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and we are pleased that you were happy with the delivery time slot, which was arranged.

Product reviews

Date of purchase: 28/01/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Good customer service

The courier company lost the mattress in their warehouse, Beth from children's bed shop sorted it all quickly and easily for me. Thanks

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating on our service. We are pleased that the unfortunate issue was resolved for you quickly by our customer service team.

Date of purchase: 10/02/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Excellent service!!!

My order was processed quickly with lots of communication to let me know how it was progressing. The bed arrived in good time at a time slot suitable, the delivery drivers called 30 mins before hand...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating, and we are pleased you were happy with the Timed Delivery Service option, where the delivery drivers contact you 30 minutes before the delivery.

Product reviews

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and comments on the Steens For Kids Midsleeper in Solid Plain White. Yes, we can confirm that there are no pre-drilled holes for the Steens For Kids Tunnel, as they leave this up to the customer whether to place the Tunnel in the middle or towards the end of the bed frame, for example. We will feedback these comments to the supplier, for reference.

Date of purchase: 10/02/2018

0

Trusted Customer

8 years ago

Great product and service

Ordering was easy, kept upto date with order progress and delivery on time. Product is great, will use again in the future and recommend to friends and family

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating on our service, and for your recommendation.

Product reviews

Date of purchase: 05/02/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Poor delivery and customer service

Very poor delivery service. I was told mattress would be delivered on Friday but didn't turn up. This was due to an error by Childten's Bed Shop in not booking the delivery. As tbjs was going to...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating, and we understand your comments. We can confirm that there was an unfortunate system error that missed the planned delivery date of Friday 9th Feb. We then put this out for delivery to you on the Wednesday 14th February 2018, as requested, but on this day of delivery, traffic prevented the AM slot from going ahead. We are sorry for any inconvenience or disappointment caused.

Product reviews

Date of purchase: 05/02/2018

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Shocking customer care

I have rated this as a 1* due to the aftercare . I ordered these beds and was expecting delivery to be in 10 days, i contacted the company after 12 to ask what was happening with the delivery where i...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and comments. they are appreciated, although we are sorry to read the issue. I can confirm that this complaint has been dealt with accordingly by our customer service team, and in accordance with the Terms and Conditions of Sale, however, the offer of replacement parts, has been declined by you, the customer. We are sorry for any disappointment caused.

Product reviews

Date of purchase: 17/01/2018

1

Trusted Customer

8 years ago

Fab. Ed

Fab bed, my son loves it. Communication and delivery was spot on. Highly recommend.

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments and feedback.

Product reviews

Date of purchase: 04/02/2018

0

Trusted Customer

8 years ago

great customer service, great quality bed my son was made up with his new bed and den!

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating, and we are pleased that your son likes his new bed with den space.

Product reviews

Date of purchase: 02/02/2018

0

Childrens Bed Shop Reviews

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Julian Bowen Zodiac Bunk BedMore reviews of this product (4)View product websiteRead the review, sold faulty goods and not been offered exchange

Steens For Kids Midsleeper in Solid Plain WhiteMore reviews of this product (34)View product websiteFab bed, very sturdy. My son loves it so highly recommend.

Steens Memphis UK Midsleeper Bed in Solid Plain White + TentMore reviews of this product (60)View product websiteson loves his new bed and tent, great quality very sturdy

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