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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Delivery fast and all there!

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback and rating on our service.

Date of purchase: 19/02/2018

0

Trusted Customer

8 years ago

Good looking but tricky to assemble

Service was good, easy to arrange date of delivery.

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback on our service.

Product reviews

Date of purchase: 19/02/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Diabolical customer service. Avoid if you value your own time.

Diabolical Service. One part missing from delivery due to being damaged, this was Thursday, we were told it would come the next day by the delivery firm. Waiting in the next day, Friday, no...

Catherine

Childrens Bed Shop

8 years ago

We are sorry to hear of this experience, and this has been looked into with the delivery courier, and customer service team. We are sorry to hear your concerns and again, we are sorry for any disappointment caused.

Product reviews

Date of purchase: 06/02/2018

1

Trusted Customer

8 years ago

Service was great! There was an issue with stock at the depot at the beginning but the lady i spoke to was more than helpful and explained what they can do instead. The bed and drawers are amazing...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback and rating on our service.

Product reviews

Date of purchase: 10/02/2018

0

Trusted Customer

8 years ago

Happy customer

Delivery service was fine. Product is sturdy and well made. Husband put together easily. Very happy. Never bought from you before but would happily do it again

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments on our service and product.

Product reviews

Date of purchase: 16/02/2018

0

Trusted Customer

8 years ago

Quick delivery, very good quality and service

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and comments about our service.

Product reviews

Date of purchase: 16/02/2018

0

Trusted Customer

8 years ago

Bed ordered 12 feb delivered 2 weeks later and bed was broken. 2 weeks later still waiting for bed to be replaced!!!

Catherine

Childrens Bed Shop

8 years ago

Thank you for our comments. The delivery lead time on the product ordered was within 10 working days and we are sorry to hear that there was an issue with one box in question. I can see that this has been raised accordingly with the customer service team, and is being resolved for you today, Tuesday 13th March 2018.

Product reviews

Date of purchase: 11/02/2018

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Really good service I ordered the gami high sleeper was ment to take 3 to 5 weeks to come it come within a week and kept me up to date with delivery and delivery time thank you would definitely...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback on the service and product.

Product reviews

Date of purchase: 15/02/2018

0

Trusted Customer

8 years ago

Good product, bad service.

The product is good, although I bought a L-shapped bunk bed and did not receive the instructions for this. I tried to cancel the order at the last minute as realised I couldn't fit in the L-shapped...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback but we are sorry to read your concerns. For reference, the instructions for the Steens For Kids High Sleeper and Single Bed in Solid Plain White; you will need to follow the instructions to make the Steens For Kids High Sleeper and then the instructions for the Steens For Kids Single Bed in Solid Plain White, as they are free-standing beds. I am afraid, with regards to the cancellation charge, this was applicable as the delivery slot had been confirmed in advance, and you asked to cancel on the day of delivery once the delivery vehicle had been loaded and on its way to you. This was in accordance to our Terms and Conditions, but we are sorry to see that this caused disappointment.

Product reviews

Date of purchase: 06/02/2018

1

Trusted Customer

8 years ago

Smooth purchase & great communication

Excellent communication inc email phone & text. Friendly accommodating staff. Steens midsleeper & drawers tricky to assemble but solid. Fantastic quality

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and comments; they are appreciated.

Product reviews

Date of purchase: 06/02/2018

0

Childrens Bed Shop Reviews

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Steens For Kids Midsleeper with 3 Drawer Chest in WhitewashMore reviews of this product (2)View product websiteFantastic quality bed. Tricky to build but worth it

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