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Childrens Bed Shop Reviews | Customer Reviews Of {{merchantUrl}}

TC

Trusted Customer

Bromley, Kent

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Customer service appalling

We all know mistakes can happen and in my case the parcel arrived damaged. This is when a company's customer service department should shine, but this was the experience from hell. Replacement panel...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments, and again, we are sorry for any disappointment caused, and we wish to advise that we have apologised for the level of service, which is not normally our standard. We did not want or expect the replacement part to arrive damaged from the supplier, and this has since been looked into with the supplier. Again, we are sorry for any inconvenience or disappointment caused, and we are pleased the issue was resolved for you, which in turn made your granddaughter happy with her new desk.

Product reviews

Date of purchase: 01/03/2018

1

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Great Experience

Ordering was easy, the delivery company called me to arrange delivery, they called me on the day when they were an hour away, the bed is great quality and value, sturdy. Arrived within a week of...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your rating and we are pleased you were happy with the delivery service, and service overall.

Product reviews

Date of purchase: 07/04/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Just what we wanted

Bed came bright and early which was good and delivery drivers were very helpful. It was very easy to put together and labelled perfectly to facilitate this. There were a few tiny bits of damage but...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback and comments; they are much appreciated.

Product reviews

Date of purchase: 01/04/2018

0

Trusted Customer

8 years ago

Lovely quality bed

The bed is really good quality and easy to put together. The only criticism I have is around communications about delivery. I chose next day delivery but it took longer than this and we weren’t sure...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments, and we will take these on board. As to the next day* delivery service, we now provide tracking references for applicable orders, so you can track the order online, if being delivered via this method.

Product reviews

Date of purchase: 04/04/2018

0

Trusted Customer

8 years ago

The bed is fantastic love it good sturdy bed kids love it. but it came in lots of parts. The delivery was shocking told days it was going to come and they tried to deliver on a day they said it won’t...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments, and we will take these on board. As to the delivery service in question, we now provide tracking references for applicable orders, so you can track the order online, if being delivered via this method. We can see that the delivery was delayed by 1 day, and we are sorry for any inconvenience this may have caused.

Product reviews

Date of purchase: 30/03/2018

0

TC

Trusted Customer

Northamptonshire

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Great bed, super service!

The service was perfect. I ordered the bed online, then had a question about the delivery. I E-mailed and received a quick response that sorted my query. The bed arrived when I was told it would all...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments and feedback. We are pleased you are happy with our service.

Product reviews

Date of purchase: 31/03/2018

0

Trusted Customer

8 years ago

Fantastic bed

The pictures do not do this bed justice. It’s so much better in real life. Was simple to assemble with the correct number of screws etc and they were all bagged separately which made it even simpler....

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback and comments on the Julian Bowen Scorpion Racer Bed. We are pleased you are happy with your purchase from us.

Product reviews

Date of purchase: 25/03/2018

0

TC

Trusted Customer

Pembrokeshire

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Wardrobe is great - just what I was looking for. It did arrive the day after I was told it would be delivered but that wasn't too much of a problem (it was just after the Easter bank holiday after...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback and we are pleased you are happy with the Steens For Kids Low Wardrobe in Whitewash purchased.

Date of purchase: 28/03/2018

0

Trusted Customer

8 years ago

Great bunk bed, shame about the delivery firm

The bunk bed is very sturdy & my children love it. We chose this one as it can be split into 2 separate beds and there are many options for alternative configurations (mid sleeper etc). We are pretty...

Catherine

Childrens Bed Shop

8 years ago

Thank you for your comments and we are sorry to read these issues. This is not the service level as expected, so we will raise this with the the transport company. We understand the service might not suit everyone, but they try their utmost to accommodate our customers the best that they can with regards to delivery updates. We will raise these issues accordingly.

Product reviews

Date of purchase: 19/03/2018

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Childrens Bed Shop:

Excellant

It was easy to assemble and my granddaughter loves the bed

Catherine

Childrens Bed Shop

8 years ago

Thank you for your feedback on the Julian Bowen Stella Low-Sleeper Bed In Pink. We are pleased your granddaughter loves her new bed.

Product reviews

Date of purchase: 20/03/2018

0

Childrens Bed Shop Reviews

Steens For Kids Pedestal Desk in Solid Plain WhiteMore reviews of this product (2)View product websiteGranddaughter now happy, but experience of actually getting desk very stressful.

Steens Memphis UK Midsleeper Bed in Solid Plain WhiteMore reviews of this product (60)View product websiteFantastic from start to finish

Julian Bowen Samson Fire Engine BedMore reviews of this product (2)View product websiteExcellent bed easy to put together, straight forward instructions perfectly labelled parts. Would definatly recommend.

Steens For Kids Midsleeper in WhitewashMore reviews of this product (5)View product websiteIt’s a lovely quality bed and easy to assemble our daughter loves it.

Julian Bowen Domino White Bunk BedMore reviews of this product (16)View product websiteFantastic bed really sturdy kids absolutely love it the shelfs r fabulous 👍🏻

Julian Bowen Scorpion Racer BedMore reviews of this product (9)View product websiteFantastic bed and simple to assemble

Steens For Kids Bunk Bed in Solid Plain WhiteMore reviews of this product (2)View product websiteGreat Bunk bed, shame about the delivery service.

Julian Bowen Stella Low-Sleeper Bed In PinkMore reviews of this product (7)View product websiteIt was easy to order the bed and matrass online

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