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Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,229

470

283

177

604

6,763

ratings over the past year

Displaying all 39,978 reviews
MN
Maxine Newman
7 years ago
Date of purchase: 14/10/2017
What Maxine Newman said about cardfactory:
Great service
I have been over the moon with every persnolised cards I have purchased very quick delivery I had 3 persnolised cards done for my grandchildren and every one said how beatifull they was I chose large...

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Trusted Customer
7 years ago
Date of purchase: 01/10/2017
Good product. Mission getting it filled
Delivery of the air walker was fine. But getting it filled at a local store was time consuming as not all staff were trained to be able to fill this type of balloon.
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SB
sheila bell
7 years ago
Date of purchase: 05/10/2017
What sheila bell said about cardfactory:
I would definitely recommend this service, so simple to order, fast delivery and such a great range of cards an gifts.
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Adam
cardfactory
7 years ago
Thank you for your wonderful feedback, we really appreciate you taking the time to write us a lovely review. Please shout about us to all your friends! We are so happy to hear you are so please with your personalised gifts from Card Factory. We look forward to giving you more excellent service soon!
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GM
Gillian Farrington McNeal
7 years ago
Date of purchase: 23/10/2017
What Gillian Farrington McNeal said about cardfactory:
Service is very good
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SS
Sylvia Smith
7 years ago
Date of purchase: 11/10/2017
What Sylvia Smith said about cardfactory:
Excellent!
This is excellent as I find it difficult to get out and about....everything at your finger tips!
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MB
Margherita Baroni
7 years ago
Date of purchase: 30/10/2017
What Margherita Baroni said about cardfactory:
Never buy from them
Very poor service in handling the delivery / shipping of the item. No way of tracking it and no real support from customer service. Customer service representatives have been very rude in dealing...

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Adam
cardfactory
7 years ago
Thank you for your feedback. I am really sorry for the poor experience you've had with this order, this is not our usual level of service.  I also apologise for the way you feel about he customer service representatives, we do try our best to help the customer who contact us. I am sorry if this was not done for you on this occasion. I can see we have refunded this order for you in full, and i hope if you order with us again we can provide a better experience for you.
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BF
Bryan Ferneyhough
7 years ago
Date of purchase: 03/10/2017
What Bryan Ferneyhough said about cardfactory:
Nice and easy
Lots of choice, easy to personalise and quick delivery
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Trusted Customer
7 years ago
Date of purchase: 28/10/2017
Very good service, good choice of cards,gifts etc would recommend to anyone to shop card factory on line.
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GH
Gwynith Houghton
7 years ago
Date of purchase: 25/10/2017
What Gwynith Houghton said about cardfactory:
very good
Excellent service any query dealt with promptly quality very good
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Adam
cardfactory
7 years ago
Thank you for your feedback. We are really happy to hear that you have had a great experience with cardfactory.co.uk and such excellent customer service. We look forward to giving you excellent service in the near future, and are always happy to help. Thank you for taking your time to write this review
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KH
Katherine Harris
7 years ago
Date of purchase: 16/10/2017
What Katherine Harris said about cardfactory:
Great but not a good time to ask people to give feedback.We are all to busy!!!
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets