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cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Trusted Customer

7 years ago

Date of purchase: 31/10/2017

Excellent site!

Cheap, and a brilliant selection of cards with a fast service

Adam

cardfactory

7 years ago

Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!

0

Trusted Customer

7 years ago

Date of purchase: 03/10/2017

Good value

The site was easy to use with good choice of cards. Importantly they were quite a lot cheaper than other providers with a regular, cheaper option of a smaller card,

0

Trusted Customer

7 years ago

Date of purchase: 22/10/2017

Room for improvement

Although service was good; badly let down by packaging. Also repeatedly asked to be taken off mailing yet persists

Adam

cardfactory

7 years ago

Thank you for your feedback. I am sorry for the bad experience you have received with this order. I can't see any emails from yourselves in regards to this order on our system. We do recommend you contact us if you ever have any issues with your order, so we can get these resolved for you.

On this occasion i have refunded you for the amount of the gift bag, as the way it got to you is not our usual level of service. In the future i would recommend contacting us if you have any issues so we can get these resolved a lot quicker for you.

In regards to the emails you are receiving from us, i have passed your details to the marketing team to get you removed as soon as possible. I apologise that you have still be receiving these emails.

I hope your next order with us gives you a better experience :)

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 11/10/2017

Great products! Good prices and delivery was on time!

Product reviews

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JJ

Jane Jebson

7 years ago

Date of purchase: 26/10/2017

What Jane Jebson said about cardfactory:

Well pleased.will use again quick and efficient

Product reviews

0

SJ

Sarah Jones

7 years ago

Date of purchase: 15/10/2017

What Sarah Jones said about cardfactory:

Brilliant service

Brilliant, quick delivery and goods better than expected ***

Adam

cardfactory

7 years ago

Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!

Product reviews

0

JN

Joy Newton

7 years ago

Date of purchase: 26/10/2017

What Joy Newton said about cardfactory:

Perfection at it's best!

Superb. Order arrived in less than 36 hours and all items were in perfect condition - thank you so much!

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 03/10/2017

Quick and easy to use

Easy to use. Pleased with the product.

Product reviews

0

Trusted Customer

7 years ago

Date of purchase: 25/10/2017

Happy customer

Easy to use, good selection to pick from, got delivered on time, would definitely use again.

Adam

cardfactory

7 years ago

Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!

0

SH

susan hull

7 years ago

Date of purchase: 28/10/2017

What susan hull said about cardfactory:

No what I order I know card factory will always get it right and do a good job thank you card factory

0

cardfactory Reviews

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Age 40 White Frame - 14159More reviews of this product (2)View product websiteVery nice frame and my sis love it!

40th Birthday Gold Balloon BouquetMore reviews of this product (3)View product websiteVery nice balloon for the 40th!

Age 40 Classic Mug - 15607More reviews of this product (1)View product websiteVery nice Mug for the 40th!

Personalised Card - Baby ShoesMore reviews of this product (5)View product websiteLovely personalised card.really pleased

One Page A Day Photo Upload Diary - 12 Photo'sMore reviews of this product (8)View product websiteThe idea was brilliant and the diary was better than expected ***

Christmas Card - To a special niece - C003092-17More reviews of this product (5)View product website'Good value and perfect.' Would use this website again.

Personalised Hugs Card - Purple flowerMore reviews of this product (5)View product websiteSimple card but boys loved them.

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