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cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,220

470

282

184

604

6,760

ratings over the past year

Displaying all 40,033 reviews
Trusted Customer
7 years ago
Date of purchase: 18/10/2017
Great service
I love Card Factory! Always brilliant service; prices are very reasonable. Postage charges are also fair.
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Trusted Customer
7 years ago
Date of purchase: 28/10/2017
Muy buena calidad y rapidez en envío.
Product reviews

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DK
Denise Kelly
7 years ago
Date of purchase: 29/10/2017
What Denise Kelly said about cardfactory:
Great service
Prices are very fair would like to see more gift cards available as they are a convenient way for relatives to choose what they want but other than that great service and convenient to use
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Trusted Customer
7 years ago
Date of purchase: 01/10/2017
No hesitation with another order
Excellent service, card very satisfactory
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DP
David Pyke
7 years ago
Date of purchase: 15/10/2017
What David Pyke said about cardfactory:
Totally superb
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LT
Lorraine Turnbull
Coventry
7 years ago
Date of purchase: 07/10/2017
What Lorraine Turnbull said about cardfactory:
The service is excellent
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LP
Louise Prendergast
7 years ago
Date of purchase: 02/10/2017
What Louise Prendergast said about cardfactory:
Delivery time great and convient like personalisation but will go to stores
Two cards were snaged at the corners the box was not long enough for the bigger card .night he candlecwas wrapped really well
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SU
Suzanne ******
7 years ago
Date of purchase: 22/10/2017
What Suzanne ****** said about cardfactory:
Disappointed this time
I had to wait over a week for my parcel missed Birthday and a deflated ballon very disappointed this time.
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for your feedback. I am very sorry for what has happened here. I cannot see any emails from you on our system regarding this order. We do recommend that you contact us if you have any issues with your order so we can get these resolved for you as soon as possible. 

This order was sent with Royal Mail 48 which is our second class service and we do estimate delivery between 2-3 working days, but these are only estimated dates so we do experience they are longer than this sometimes, due to delays with Royal Mail which are out of our hands unfortunately. I am very sorry about this.

On this occasion i have refunded you in full for this order, and i hope if you order with us again we can give you a better experience.    
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Trusted Customer
7 years ago
Date of purchase: 22/10/2017
Quality
Highly recommend quick and easy. Could do with more special offers like free postage on so many cards
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DW
David Wells
7 years ago
Date of purchase: 29/10/2017
What David Wells said about cardfactory:
Great service great prices never had a problem
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Adam
cardfactory
7 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets