Thank you for your feedback,
I'm really sorry that you have encountered some issues with your new building. I have tried to call you and have left a message, if you are able to give us a call on 0800 029 1000 we will rectify any problems you have encountered.
Thank you again
Mike - Waltons Team
Product was delivered to invoice address not delivery address.
Waltons Garden Buildings
Waltons
9 years ago
Thank you for taking the time to speak to me and I am glad I was able to clear up any queries. Should you require assistance in future, please do not hesitate to contact us again in future.
Ordered in line easy to order company kept me informed. Delivery good driver phoned to let me know when he would be here very helpful unloading good all round experience.
Waltons Garden Buildings
Waltons
9 years ago
I am delighted to know that you are happy with the overall service and all processes from the easy method of ordering to our helpful delivery driver. Thank you for your positive review!
Product reviews
Waltons Garden Buildings
Waltons
9 years ago
Apologies for the issues you had regarding the door and I am glad that this was easily resolved and you are happy overall with your tongue and groove shed. If you need assistance in future, please do not hesitate to contact us again.
Shed arrived within a few days however received a text that morning to say it was being delivered more notice is needed to arrange time off
Waltons Garden Buildings
Waltons
9 years ago
Thank you very much for your feedback, all of our plastic and metal sheds are delivered next working day as long as the order was placed before 1pm, this information is available on our website and I am sorry if this was missed. I can see we were able to leave a message for the courier authorising delivery in your absence after you called and spoke to our customer service team on the day of delivery. I hope all ran smoothly from there.
Trusted Customer
9 years ago
Thank you for the response. I did manage to contact them and ask they deliver the box in the afternoon. I then I had to help the gentleman with the package into the house as it was all in one box and far too heavy for one person to carry.
Also I believe it took so long to put up not because of the poor instructions but because of the bent metal and the badly cut pieces which we had to fixed before we could put together.
We did manage to sort this in the end and the shed is now in full working order.
Kind regards.
Product reviews
Waltons Garden Buildings
Waltons
9 years ago
Please accept my apologies that the instructions were not as easy as anticipated and for any struggles encountered during assembly. We take all your comments on board and thank you for taking the time to provide a review.
Thank you for your review and I hope that once you receive your item, you will be happy with your purchase. Should you require our assistance, please do not hesitate to contact us on 0800 029 1000.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.