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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Very quick efficient service, we requested an a.m. delivery, the summerhouse had been delivered by…

Very quick efficient service, we requested an a.m. delivery, the summerhouse had been delivered by 7.30, perfect! Initially the order had been processed for delivery before 7pm but the very helpful...

Trusted Customer

9 years ago

as above

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I am pleased that you are happy with the service you have received from us and you feel communication was polite and helpful.

Product reviews

Trusted Customer

9 years ago

Poor quality, poor workmanship. A lot could be improved. lacking attention to detail during manufacture. Floor not fir for purpose as sold, not changed despite much feedback regarding this. Manufacturer clearly not interested in improving product based on feedback. Fascias didn't fit, almost impossible to fit front panels together re angles and had to use clear sealant on gaps.

Waltons Garden Buildings

Waltons

9 years ago

Please accept my apologies for any issues that you have had. I have tried calling you earlier and left a voice message which I hope you will be able to pick up later. I would like to discuss whether any replacements are required or if I can resolve any outstanding queries that you may have. The floors are fit for purpose but we do have the option of an extra floor support pack for our customers who require this. We take all of our customer comments on board regarding queries raised about parts and instructions as we are always looking for ways to improve our service, thank you again for your feedback.

Date of purchase: 21/08/2016

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Trusted Customer

9 years ago

Service good. Delivery man was very helpful and playhouse delivered on due date. Did not…

Service good. Delivery man was very helpful and playhouse delivered on due date. Did not get a text confirming arrival as stated but not really a problem.

Waltons Garden Buildings

Waltons

9 years ago

It is wonderful that you are happy with the overall service received from us. I am sorry you did not receive a call beforehand and we will try to ensure this not repeated in future. I am also pleased that you found our delivery driver to be helpful and thank you for such great feedback!

Product reviews

Date of purchase: 21/08/2016

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Trusted Customer

9 years ago

Next day delivery - unparalleled service!

Waltons Garden Buildings

Waltons

9 years ago

I am thrilled that you are happy with the next day delivery and you feel the service is unparalleled. Thank you so much for your positive review!

Product reviews

Date of purchase: 21/08/2016

0

Trusted Customer

9 years ago

Very good

Waltons Garden Buildings

Waltons

9 years ago

It is great that you are happy with the service received.

Product reviews

Date of purchase: 21/08/2016

0

Trusted Customer

9 years ago

The gentleman who brought the shed was friendly .

Waltons Garden Buildings

Waltons

9 years ago

I am glad that you are happy with the friendly service provided by our delivery driver.

Product reviews

Date of purchase: 21/08/2016

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Trusted Customer

9 years ago

Straightforward online ordering and confirmation emails regarding order and delivery. Prompt delivery and helpful delivery…

Straightforward online ordering and confirmation emails regarding order and delivery. Prompt delivery and helpful delivery driver.

Waltons Garden Buildings

Waltons

9 years ago

I am delighted to know that you are happy with the straightforward ordering process and the prompt and helpful delivery service provided. Thank you for your feedback.

Product reviews

Date of purchase: 21/08/2016

0

Trusted Customer

9 years ago

turn around and the delivery driver was excellent

Waltons Garden Buildings

Waltons

9 years ago

I am thrilled to know that you are happy with the lead time and thought our delivery driver provided an excellent service. Thank you for your positive review!

Product reviews

Date of purchase: 16/08/2016

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Trusted Customer

9 years ago

Quick delivery

Waltons Garden Buildings

Waltons

9 years ago

I am thrilled that you are happy with the quick delivery service provided and thank you for your feedback.

Product reviews

Date of purchase: 21/08/2016

0

Trusted Customer

9 years ago

I placed an order on the 22nd of August and paid in full for an 6…

I placed an order on the 22nd of August and paid in full for an 6 x 8 octagonal wooden greenhouse. A couple of days later I received an email confirming delivery details for the 31st of August. My...

Waltons Reviews

8 x 8 Waltons Sussex Wooden SummerhouseView product websiteAlthough construction was good it would have been excellent if the sides had been aligned a little more carefully . However for the price we paid it is a minor issue and doesn't detract from the...Read more

7 x 7 Waltons Wooden Corner SummerhouseMore reviews of this product (41)View product websiteItems/ parts are not pre drilled. Why? Quality of summerhouse very rough in places.Fascia not mitred. Looks poor construction and lacks attention to detail.Floor flimsy as previously reviewed....Read more

Waltons Honeypot Honeysuckle Wooden PlayhouseMore reviews of this product (29)View product websiteMy 6 year old granddaughter loves her playhouse. Construction went well and it looks lovely in the garden. Happy all round with service and product.

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!More reviews of this product (67)View product websiteInstructions could be a bit clearer, but on the whole very much above the average. Product is very good

10 x 6 Waltons Overlap Pent Wooden ShedView product websiteGood value for money, not the best quality but reflected in the price.

8 x 6 Waltons Windowless Overlap Apex Wooden ShedView product websiteGood product, easy to follow instructions, all the parts there.

8 x 6 Waltons Evesham Wooden GreenhouseView product websitea bit of confusion between the product description as advertised and as delivered regarding preservative guarantee (10 years or three months) either way I would have made the purchase

10 x 6 Waltons Pent Metal ShedMore reviews of this product (2)View product websiteA lot of the holes didn't line up instructions where not clear all the time and picture on instruction booklet where very small and not clear and i am a very competant diy person having said that the...Read more

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