Boomerang Reviews

Hi Michael, Thank you for your review on our service! I'm glad to hear that our Customer Service has always been to hand and able to help out when needed! We always aim to make gaming as affordable as possible for our customers within the UK! With the cost of gaming constantly on the rise, renting games is a fantastic alternative to £80/£100 on a brand new release that you may not even enjoy! We hope to continue saving you more money in the future! Here's to many more months of savings on Video Games.

Hi, thank you for your review of our service. We will always get your game out to you as soon as possible! With New Releases we recommend having an available slot at least 3 days prior to the despatch of the game. This will usually put you in a great position to receive a copy. Our system will allocate games to customers who have had the availability the longest first so essentially the longer you have had a slot for, the better your position will be. We always scan in our games on the date that they arrive back with us. Should you ever find yourself waiting longer than the stated wait time for a game to arrive back or with you, please let us know and we will get it sorted for you right away. We are sorry to hear that the delays led to you cancelling your Account. We do appreciate having you with us whilst you we're using our service!

Hi, Thank you for your review on our service. We will always do our very best to get games sent out to our customers as quickly as we possibly can. I can see from your Account that you were looking to rent Switch Games, many of those being of a Niche type. With our older generation titles or those that are of a more Niche type, we will always look to meet demand for the title. We're sorry to hear that the wait time for games led to you cancelling. We have sent you an email in regards to this requesting further information from you, please get back in touch so we can resolve this for you and look to improve our service.

Hi Stephen, Thank you for your review on our service! It's a shame to hear that you're no longer with us! We're glad that whilst you were with us that you recieved an excellent service! We are in constant contact with Royal Mail around their service that is provided and any issues that do occur. Since you were last with us, conditions with your Local Depot may have improved, we can always send out a Postal Test to check for you! With the cost of gaming constantly on the rise, renting games is a fantastic alternative to £100 on a brand new release that you may not even enjoy! We hope to see you again soon.

Thank you for your review on our service! It's great to hear that you've been receiving an excellent service! Renting allows you to try before you buy and reduce the risk of paying £70 on a brand new release, it's a no brainer! Here's to many more months of savings on Video Games! We look forward to saving you more money in the future!

Hi James, Thank you for your review on our service! I'm glad to hear that you have enjoyed using the service during your time with us and have managed to save your money! We always aim to make gaming as affordable as possible for our customers within the UK! With the cost of gaming constantly on the rise, renting games is a fantastic alternative to £80 on a brand new release that you may not even enjoy! We hope to continue saving you more money in the future! Here's to many more months of savings on Video Games.

Hi Ash, Thank you for your review on our service! I'm glad to hear that you have been saving on video games with our service for many years now! Renting with our service removes the risk of paying full price for a game and also allows you to play games that you have never tried before! In the event any issues do arise, our customer service team will be on hand to support you whether that be on an email, through social media, or on a Phone or Livechat! It's great to hear they've been able to help when needed! Here's to many more months of savings on Video Games!

Thank you for leaving a review of our service, we really appreciate it! It is so great to hear that you have been able to get games out to you quickly which you wouldn't have ever tried before! We're glad to hear that our our customer service team has been able to help out when needed. We defeat the risk of paying £70 for a brand new release where you are able to try before you buy! Here's to many more months of savings on Video Games, we look forward to saving you more money in the future!