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Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Date of purchase: 17/01/2021
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RK
Ruth Kelly
Feefo Verified
5 years ago
What Ruth Kelly said about Astrid and Miyu:
My stuff hasn’t arrived albeit Great service before
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. I'm glad to see the parcel did arrive. At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am sorry for the inconvenience :)
A&M x
Bought two ear cuffs in the winter sale. Both were delivered quickly and were well packaged. They would have made perfect gifts but I spoilt myself instead.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
I love this little earring. I bought it for my cartilage piercing. Is this correct? As it didn’t fit? It wasn’t long enough?
Maddie
Astrid and Miyu
5 years ago
Thanks for taking the time to leave us a review,
I am sorry to hear you have had trouble with one of our items.
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
The service is always great. The jewellery always comes quickly and nicely packaged. Even during these hard times A & M have just kept on being amazing.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
Stay safe.
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
I was impressed with Astrid & Miyu’s service. I ordered an item and unfortunately they sent me the wrong thing. However, after contacting them they were quick to respond and deal with my complaint...
Product was food, but the delivery was so late. Later than the birthday of the person. Not the greatest experience as you can imagine.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future. At the time we were experiencing delivery delays due to Covid which were outside our control, and I am sorry for the inconvenience :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date of purchase: 16/01/2021
0
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Trusted Customer
Feefo Verified
5 years ago
They arrived very quickly
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
