I purchased an absolutely beautiful helix earring from Astrid and Miyu. It was beautifully crafted and good quality. It’s quite difficult to find good quality jewellery for a helix piercing but A &M...
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Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date of purchase: 27/01/2021
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Trusted Customer
Feefo Verified
5 years ago
The earring was damaged with 2 missing stones. I now have to go to the post office to return the item, however I am currently isolating due to the pandemic, but I cannot get a refund or exchange...
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Jodie Lawson
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave us a review,
I am sorry to hear you received a faulty item from us,
We, of course, do not want to put any of customers at risk, if you drop the team an email explaining your situation we would be happy to offer an alternative way of resolving this issue :)
A&M x
Product reviews
Date of purchase: 27/01/2021
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CB
Clare Bartholdi
Feefo Verified
5 years ago
What Clare Bartholdi said about Astrid and Miyu:
Amazing service, products and packaging - thank you x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Date of purchase: 27/01/2021
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Trusted Customer
Feefo Verified
5 years ago
Package sitting in heathrow customs since Jan 28....still no sign. no customer service.
Jodie Lawson
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave us a review,
International deliveries are experiencing delays due to Brexit and COVID-19
At the moment the delivery time is 5-10 working days which is stated on our website,
I can see your parcel was delivered on the 11th working day, my apologies for this,
If you require any further assistance please drop the team an email at customercare@astridandmiyu.com they would be happy to help :)
A&M x
Product reviews
Date of purchase: 26/01/2021
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Trusted Customer
Feefo Verified
5 years ago
Perfect timming
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date of purchase: 26/01/2021
0
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DR
Delphine Ribeyrol
Feefo Verified
5 years ago
What Delphine Ribeyrol said about Astrid and Miyu:
Envoi rapide et soigné
Product reviews
Jodie Lawson
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave us a review,
I am really sorry to hear you have had a bad experience with one of our items,
Please drop the team an email at customercare@astridandmiyu.com and we would be happy to help you :)
A&M x
Date of purchase: 24/01/2021
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Trusted Customer
Feefo Verified
5 years ago
Lovely team! Super friendly and quick response!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
