The goods are absolutely fine, but you sent it as a tracked item, however I can only get it tracked when it has been delivered, that’s not good, I waited 6 days for my package and had to email you to...
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AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Paul
Thank you for taking the time to share your feedback. We’re pleased to hear the goods arrived in good condition, but we’re sorry for the frustration caused by the tracking updates and the delay in delivery. We understand how important clear tracking information is and appreciate you bringing this to our attention. Your comments will help us review and improve this aspect of our service.
Best wishes,
Aquacadabra Team
Dear Jane
Thank you for your feedback. We’re delighted to hear your Aqua Flow replacement fish filters arrived quickly and that you were happy with the service. Your support is much appreciated.
Best wishes,
Aquacadabra Team
Date of purchase: 27/01/2026
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Trusted Customer
Feefo Verified
6 months ago
Very good response to my problem and arranged to process a refund for my faulty item quickly
AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Valued Customer,
Thank you for your feedback. We’re pleased to hear that your issue was handled promptly and that a refund was arranged quickly for the faulty item. We appreciate you taking the time to share your experience.
Best wishes,
Aquacadabra Team
Posted quickly. Easy to find the product I was looking for. Easy to pay on the website. Tracking letting me know when delivery was.
AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Valued Customer,
Thank you for your kind feedback. We’re pleased to hear you found it easy to locate the product, place your order, and complete payment, and that delivery tracking kept you well informed. Your comments are very much appreciated.
Best wishes,
Aquacadabra Team
I have enjoyed 5* Service from Aquacadabra for a good few years now.
AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Peter
Thank you for your wonderful feedback and continued loyalty. We’re delighted to hear you’ve enjoyed 5-star service from Aquacadabra over the years, and we truly appreciate your ongoing support.
Best wishes,
Aquacadabra Team
Fast and efficient service. The online instructions were so easy to follow and I easily found the exact pump. Payment was super easy and the pump was dispatched really quickly. I ordered a...
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AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Valued Customer,
Thank you very much for your detailed and enthusiastic feedback. We’re delighted to hear that you found it so easy to locate and order the exact pump you needed, and that the instructions, payment process, and dispatch all met your expectations. It’s great to know the pump arrived sooner than expected, was straightforward to set up, and is working brilliantly. Your kind comments mean a lot to us, and we’re really pleased we could help.
Best wishes,
Aquacadabra Team
First class service from these guys keep up to date with my order and on time thank you very much will be looking forward to ordering again
AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Martin
Thank you for your excellent feedback. We’re delighted to hear you received first-class service, were kept informed throughout, and that your order arrived on time. We truly appreciate your kind comments and look forward to serving you again.
Best wishes,
Aquacadabra Team
Dear Alan
Thank you for your kind feedback. We’re delighted to hear the item was just what you wanted and that you were pleased with the service, price, and delivery. Your support is very much appreciated.
Best wishes,
Aquacadabra Team
Good range of products at reasonable price. Fast delivery, regularly order from them. Would highly recommend.
AQUACADABRA TEAM
Aquacadabra
6 months ago
Dear Sandra
Thank you for your kind feedback and recommendation. We’re delighted to hear you’re happy with our product range, pricing, and fast delivery, and we really appreciate your continued custom.
Best wishes,
Aquacadabra Team
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.