Don't think fault of company but item dispatched to totally the wrong address. The only thing right was my name. I had to chase the item down and make contact with the company it was delivered to...
It took a while to actually receive the goods!
They also sold an item to me (Sensas Roller) that not only wasn't in stock, but took them over a month to get.
All the while I had to keep contacting...
Read more
Trusted Customer
12 years ago
Lazy service if I'm honest. If the company has made a mistake then they should be keeping the paying customer in the loop.. Not letting them go for weeks without hearing from them, and flat out lying to them when they call up!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.