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Tool Centre Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,661 reviews

Trusted Customer

Feefo Verified

14 years ago

service was prompt and product as described

Product reviews

Date of purchase: 15/05/2012

Trusted Customer

Feefo Verified

14 years ago

Fantastic range of tools and equipment. Speedy and efficient service and a superb returns policy. Cant…

Fantastic range of tools and equipment. Speedy and efficient service and a superb returns policy. Cant fault them.

Product reviews

Date of purchase: 02/07/2012

Trusted Customer

Feefo Verified

14 years ago

the trousers were not in stock but they rang and left a clear message about…

the trousers were not in stock but they rang and left a clear message about what they were doing so no worries. The product arrived quite soon after.

Product reviews

Date of purchase: 01/07/2012

Trusted Customer

Feefo Verified

14 years ago

I ordered a chainsaw, waiting on the day it was suppose to arrive based on their…

I ordered a chainsaw, waiting on the day it was suppose to arrive based on their website info. Nothing. I rang a few days later and they said they were out of stock.. no word from them about this....

Anglia Tool Centre

Tool Centre

14 years ago

Please accept my apologies for the lack of customer service you received with your order, this is unacceptable and un excuseable. As you rightly say the issue was not being out of stock it was the lack of communication. We have joined Feefo because we value customer feedack negative and positive. Whilst it does not change the experience you have had with this order i can assure you we will learn from this issue and improve communication moving forward. Once again i apologise for the inconvenience experienced. Ian Thacker

Product reviews

Date of purchase: 04/05/2012

Trusted Customer

Feefo Verified

14 years ago

excellent service

Product reviews

Date of purchase: 16/06/2012

Trusted Customer

14 years ago

They are just Brilliant!!! no other word describes them. end of.

Product reviews

Date of purchase: 27/05/2012

Trusted Customer

Feefo Verified

14 years ago

Let down by poor delivery service otherwise excellent

Anglia Tool Centre

Tool Centre

14 years ago

Sorry for any confusion with our delivery offering. We do state in our delivery criteria that the Isle of Scilly does not qualify for next day delivery. The order was despatched on the Monday (following your order being placed on the Sunday) unfortunately logistically it does take 3 days to reach your address. Once again i apologise for any confusion. Ian Thacker

Trusted Customer

14 years ago

Slightly disingenuous due to the fact that it was as a result of my feedback that you have added my post code to your list of not available for next day delivery on this page http://www.angliatoolcent re.co.uk/delivery-pgid4. html Fair enough, however you have failed to add this particular post code to the delivery restrictions contained in your general terms and conditions on another page. Be consistent and by the way it took 5 days to reach me.

Date of purchase: 14/07/2012

Trusted Customer

14 years ago

Perfect serivice

Product reviews

Date of purchase: 09/07/2012

Trusted Customer

Feefo Verified

14 years ago

Very good choice of products at competitive prices.Fast delivery,good communicators.

Product reviews

Date of purchase: 11/06/2012

Trusted Customer

Feefo Verified

14 years ago

Good prices for tools etc. Quick delivery using DPD who give a 1 hour delivery…

Good prices for tools etc. Quick delivery using DPD who give a 1 hour delivery time and stick to it. Helpful when I phoned them with a question as well.

Product reviews

Date of purchase: 12/07/2012

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