Delivery was fairly quick, Response time for my return was not quite so speedy though. I’m still waiting to hear from them over a week later
Sonia
Zoggs
6 years ago
Thank you for your feedback. Our website does clearly state that refunds can take up to 30 days to be processed. If you have not received your refund within the 30 days then please contact our Customer Service team who will be happy to help.
Product reviews
Sonia
Zoggs
6 years ago
Thank you for your feedback regarding your swimsuit. Your comments are very important to us and will be passed onto our design team for future development.
Date of purchase: 02/13/2020
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Susan Carlisle
Feefo Verified
6 years ago
What Susan Carlisle said about Zoggs:
Ordered and delivered within 48hours great service
The price was very good. The delivery quick. Most importantly I've been searching for this type of perscription goggle for years since speedo stopped making a similar one. So I'm delighted to see...
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Product reviews
Sonia
Zoggs
6 years ago
Thank you for your feedback regarding your goggles. We have lots of useful information on our website with a video and "how to" guides. However if you believe the item to be faulty then please contact our Customer Service team who will be happy to help.
Date of purchase: 02/13/2020
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Trusted Customer
Feefo Verified
6 years ago
I found it a bit frustrating, my order came in the incorrect size,after sending this back,I received another in the same incorrect size. Turns out there was a error on the website.
However I am...
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Sonia
Zoggs
6 years ago
Thank you for your feedback. I am sorry to hear that there was a mistake on our website regarding the sizing of the costume. As stated on our website, refunds can take up to 30 days to be processed. If you have not received your refund within 30 days then please contact our Customer Service team who will be happy to help.
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality Swimwear and Swim Equipment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality Swimwear and Swim Equipment.
