Good value frame and print however the frame had not been assembled correctly. Some of the clips securing the back were either underneath the back instead of on top holding it in place or not pushed...
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Customer Services
Zippi
8 years ago
Hi there, really sorry to hear that. Your framed was correctly assembled before it left here. We would never despatch an item without the clips properly assembled to the rear. On rare occasions if a lot of pressure is applied to the outside of the box in transit then it could undo the clips but as you know they can easily be refastened in a few seconds.
Apologies this has happened in transit but please get in touch with us at info@zippi.co.uk if you would like to discuss further.
Product reviews
Customer Services
Zippi
8 years ago
Hi there, really sorry to hear that. Your framed was correctly assembled before it left here. We would never despatch an item without the clips properly assembled to the rear. On rare occasions if a lot of pressure is applied to the outside of the box in transit then it could undo the clips but as you know they can easily be refastened in a few seconds.
Apologies this has happened in transit but please get in touch with us at info@zippi.co.uk if you would like to discuss further.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.