Thank you for your review Beverley. We are please you find our service fast and efficient.
Many thanks
Cathy
E-Comms Team
Product reviews
Cathy Hubbard
YPO
9 years ago
Thank you for your review. We are pleased this product has previously lasted 8 years and hope you enjoy your new one.
Many thanks
Cathy
E-Comms Team
Cathy Hubbard
YPO
9 years ago
Thank you for your feedback. Your comments have been passed onto our Quality Assurance Team, who will contact you directly regarding this.
Many thanks
Cathy
E-Comms Team
Cathy Hubbard
YPO
9 years ago
Thank you for your review. We are please you have used the item to complement what you already have in order that more children can enjoy them.
Many thanks
Cathy
E-Comms Team
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Trusted Customer
9 years ago
Date of purchase: 05/23/2016
Really helpful staff - I need to phone for one of the items on a large order and got comprehensive information on the substitute product compared to that we initially were going to order.
Delivery is...
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Cathy Hubbard
YPO
9 years ago
Thanks for the review Claire. We are happy to hear that you have found our staff and services helpful when you had a query with an substituted item on your order.
Customer service is excellent and delivery time is too. I am very happy with the products available and the prices. YPO have made one mistake when they sent manilla envelopes instead of white. The...
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Cathy Hubbard
YPO
9 years ago
Thank you for your great review Charlotte. We are pleased that you are happy with our products, prices and delivery. I have left a telephone message for you to contact me, regarding the error with the envelopes.
Excellent service - I order regularly and always get the orders delivered promptly and in full. On the odd occasion something goes wrong, not always YPOs fault (sometime the manufacturer) it is...
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Craig Eyre
YPO
9 years ago
Thank you for your review,
it is nice to know that you order from us regularly and that we get things right for you most of the time. it is good to see that if you have had any issues we have been able to deal with them courteously and quickly and that you are happy with the prices of our products.
Kind regards
Craig
E-Comms Team
Product reviews
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Mandy Nash
West Bromwich
9 years ago
Date of purchase: 04/26/2016
What Mandy Nash said about YPO:
Sometimes items not always available when order is placed. This then often results in myself chasing as they have not arrived by agreed date.
Craig Eyre
YPO
9 years ago
Thank you for your feedback,
We are currently looking to upgrade our systems which should show you when an item is out of stock. If you need to check an item in the meantime please contact us by phoning the customer service line or emailing us at contactus@ypo.co.uk and we will be more than happy to help.
Website very easy to navigate - quick order is extremely useful. Delivery times good & products always well packaged. Always very helpful if I have cause to telephone and have always resolved any...
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Craig Eyre
YPO
9 years ago
Thank you for your review,
I am pleased to see you find the YPO website easy to use and find the quick order function extremely useful.
It is good to know that you receive your items quickly and that they are packaged well and I am pleased that if you have ever had to contact us for any reason we have resolved your query immediately.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.