The plants arrived ok but I didn't think the description was very good.
You Garden
You Garden
12 years ago
Sorry to hear that you're not happy with the plants.
We do publish all of our plant sizes in centimetres on our website, and advise that the Maxiplug size of plants are grown on for around 4-5 weeks before planting into baskets. We have brand new planting/care instructions if you'd like them?
I hope that helps.
Will
YouGarden Ltd
Phoned my order, operator was efficient and friendly. She said it would take 2 weekds to deliver my order which was a bit disappointing as by that time I would have been on holiday, however my order...
had to wait over 4 weeks for delivery size of packaghe did not warrent delvery charge.
You Garden
You Garden
12 years ago
Sorry about the delay. This order was dispatched just under 2 weeks after ordering, as we were awaiting a stock delivery, but should have been received a couple of days after that - I think this was delayed in the post too.
Our PP&I charges cover not just the cost of postage, but also the cost of packaging and a whole variety of warehouse costs, which we regrettably have to pass on to the customer.
I hope that helps.
Will
YouGarden Ltd
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!