Gross misrepresentation of quality of products in advert . Very disappointed and I will not use this company again
You Garden
You Garden
12 years ago
We feel this is not a misrepresentation and that if the planting instructions are followed the customer will be able to get the displays shown in our advert.
This advert does state clearly under the description of this
Product reviews
You Garden
You Garden
12 years ago
"*Plant Jumbo Plugs into pots straight away or grow on for 3-4 weeks before planting into baskets – plants shown have been grown on. Full details on our website." The plug dimensions are also published clearly on the product page on our website, under the "Add To Basket" button.
I have emailed the customer about this order.
Will
YouGarden Ltd
I’m sorry to hear that it didn’t work as well as expected. The active microbes in Bio Pond Clear require the water temperature to be above 10°C to work effectively. We recommend re-dosing after 3-4 weeks if there is no visible improvement. Make sure to aerate your pond and keep an eye on your fish, as the product will temporarily reduce oxygen levels while the microbes start to digest organic matter.
Will
YouGarden Ltd
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!