The service I have always received from You Garden has been superb.
Product reviews
Date of purchase: 07/28/2013
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Feefo Verified
12 years ago
Very good delivery time.Good package
Product reviews
You Garden
You Garden
12 years ago
Sorry to hear that it wasn’t effective in your pond. Each pond is a unique ecosystem in its own right, and that coupled with the fact that Bio Pond Clear is a living biological product means that there are a considerable number of variables that affect how well it works in an individual pond. The results in an individual pond and the length of time to reach a level of clarity do vary. We recommend re-dosing after 3-4 weeks if there is no visible improvement.
Sean
yougarden ltd
Date of purchase: 08/04/2013
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Feefo Verified
12 years ago
good service
Product reviews
Date of purchase: 07/21/2013
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Trusted Customer
Feefo Verified
12 years ago
The service was excellent and goods arrived in good condition
promise to replace trees if they failed. One did and after a bit of wrangling
said they would replace but wanted some outlandish amount for P & P
You Garden
You Garden
12 years ago
The issue with a replacement refers to an order back in 2012. Under the terms of our lifetime guarantee we were happy to replace the trees free of charge providing the cost of fulfillment was paid.
Sean
yougarden ltd
Product reviews
Date of purchase: 07/17/2013
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Trusted Customer
Feefo Verified
12 years ago
Very helpfull and service is good
Product reviews
Date of purchase: 09/15/2013
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Trusted Customer
Feefo Verified
12 years ago
Always prompt service!
Product reviews
Date of purchase: 09/29/2013
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Trusted Customer
Feefo Verified
12 years ago
Good delivery
Product reviews
You Garden
You Garden
12 years ago
I’m sorry to hear that it didn’t work. The active microbes in Bio Pond Clear require the water temperature to be above 10°C to work effectively. In very hot, sunny weather algae grows at a much faster rate, negating the effects of the product. We recommend re-dosing after 3-4 weeks if there is no visible improvement. Make sure to aerate your pond and keep an eye on your fish, as the product will temporarily reduce oxygen levels while the microbes start to digest organic matter.
Sean
yougarden ltd
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!