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Yora Pet Foods Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

SN

Sally Newell

Feefo Verified

4 years ago

What Sally Newell said about Yora Pet Foods:

Good

Above average service. Had a query, they got back fairly quickly. Frustrated with the online experience particularly proving I'm not a robot!

Glenn

Yora Pet Foods

4 years ago

Thank you for your kind feedback and we’re sorry you have had issues with the captcha system. We have asked our web team to look into this to help improve the process. Thank you for bringing this to our attention.

Product reviews

Date of purchase: 03/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Absolutely fantastic food!

I purchased the Yora wet food for dog for first time and he absolutely loves it.

Product reviews

Date of purchase: 03/08/2022

0

ML

Mark Lemanski

Feefo Verified

4 years ago

What Mark Lemanski said about Yora Pet Foods:

Service is good, slightly annoying that 2.5kg of cat food is just under the free shipping threshold.

Glenn

Yora Pet Foods

4 years ago

Thank you for your feedback. We are reviewing our delivery services this year to help be more friendly to our cat customers.💜🐛

Product reviews

Date of purchase: 03/02/2022

0

MB

Malcolm Bugg

Feefo Verified

4 years ago

What Malcolm Bugg said about Yora Pet Foods:

Excellent product, our puppy really loves yora puppy food

Excellent service

Product reviews

Date of purchase: 03/05/2022

0

Trusted Customer

Feefo Verified

4 years ago

Difficulty of delivery services to an island!

The only issue with the service is the use of DPD as the delivery service provider, and this causes huge issues. Living on the Isles of Scilly DPD deliver to the quay in Penzance, and then wait to...

Glenn

Yora Pet Foods

4 years ago

Thank you for your feedback and raising this delivery issue, I’m very sorry to hear that we haven’t delivered your parcel on time. We’ve not been made aware of any delays to the Isles of Sicily and can assure you this is not the standard we expect from DPD. We partner with DPD as we believe they are the best courier service available in the UK and this is very disappointing to hear. We will raise this with our DPD Service Manager ASAP to find a solution and avoid this delay in the future. As we have a contact email for you on our system, we will of course inform you of any updates we find from our investigation. In the meantime, please do not hesitate to contact us on hello@yorapetfoods.com or 01293 265618 if you require any further support. Thank you for your review. 💜🐛

Product reviews

Date of purchase: 03/03/2022

0

NB

Nigel Boor

Feefo Verified

4 years ago

What Nigel Boor said about Yora Pet Foods:

Simple!

Order. Deliver. It’s that simple.

Product reviews

Date of purchase: 03/02/2022

0

Trusted Customer

Feefo Verified

4 years ago

Fast and well communicated delivery, arrived on time

Product reviews

Date of purchase: 03/01/2022

0

Trusted Customer

Feefo Verified

4 years ago

The only fleas a dog needs

Fab website that is easy to navigate and fab delivery service: free and next day. Perfect.

Product reviews

Date of purchase: 03/01/2022

0

VW

Vanessa Watson

Feefo Verified

4 years ago

What Vanessa Watson said about Yora Pet Foods:

Great company, great food, great service

Perfect service, thank you

Product reviews

Glenn

Yora Pet Foods

4 years ago

Hi Vanessa, Thank you for your constructive feedback and for taking the time to review our food. We are very sorry to hear that your little hound hasn't taken to Yora, we do appreciate this is not going to be to the taste of every pet but do thank you for taking the time to try us. We have now processed a full refund under our 100% Satisfaction Guarantee and please feel free to donate any unused food to a local animal shelter or a friend. Best Wishes, Yora Online Team

Date of purchase: 01/13/2022

0

SB

Susan Bond

Feefo Verified

4 years ago

What Susan Bond said about Yora Pet Foods:

Dogs love it and both healthy and well on it

Date of purchase: 02/23/2022

0

Yora Pet Foods Reviews

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Yora Pate Carrot & Potato Insect Protein Dog FoodMore reviews of this product (94)View product websiteMy dog can’t have enough of it!

Yora for Cats 3.75kgMore reviews of this product (162)View product websiteCats really like it now after a slightly patchy start. Glad I stuck to it. Could be cheaper obviously, but ethically a good choice.

Yora Insect Protein Puppy Food 1.5kgMore reviews of this product (70)View product websiteOur puppy loves this product

Yora Insect Power Protein Bar for Dogs 35gMore reviews of this product (26)View product websiteGreat product and great value

Yora Insect Protein Adult All Breed Dog Food 12kgMore reviews of this product (142)View product websiteWe love the dog food, and so do our dogs. We love that it is more ethical, but still very good food.

Yora Insect Protein Puppy Food 12kgMore reviews of this product (70)View product websiteLess harm to the planet, locally sourced and my dog loves it.

Yora Insect Protein Light Senior Dog Food 12kgMore reviews of this product (93)View product websiteMy dog seems to be more of a fan of Yora than his previous food and I love that it has a smaller environmental footprint than other dog foods. Good stuff all round!

Yora Insect Protein Adult All Breed Dog Food 12kgMore reviews of this product (142)View product websiteWhat’s not to like? Our three dogs really like eating it; it’s pleasant to store and serve and it’s one thing I don’t have to fret about regarding our carbon footprint.

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