I found what I needed, shipping was prompt, and billing went as expected. No notes!
Yuliia
WEBS
6 months ago
Hello,
Thank you so much for taking the time to share this! We’re really happy to hear everything went smoothly and that you found what you needed. We truly appreciate your support and hope to see you again soon
Best wishes,
Julie and the WEBS Customer Service Team
Product reviews
Yuliia
WEBS
6 months ago
Thank you for sharing your experience! If you’re finding it splits when crocheting, you might find it easier to work with a slightly larger or blunter hook, and keeping a looser, more relaxed tension can also help prevent the hook from catching individual strands. I hope this helps! If you have more information or feedback to share, please let us know.
Best wishes,
Julie and the WEBS Customer Service Team
Service is fine but mail order does not always describe yarn accurately.
Anna
WEBS
6 months ago
Thank you for your feedback. We’re happy to hear you were pleased with our service, and we’re sorry that the yarn wasn’t the right fit for your needs.
For future purchases, please feel free to check the full yarn details on our website or reach out to us, we’d be glad to provide more information.
Best wishes,
Anna and the WEBS Customer Service Team
Product reviews
Anna
WEBS
6 months ago
Thank you for taking the time to share your experience.
We’re sorry to hear that this yarn was not what you expected and that winding the hanks added extra work.
We understand how important fiber feel is, and we truly hope the yarn works well for your project and isn’t too itchy once finished.
Best wishes,
Anna and the WEBS Customer Service Team
Anna
WEBS
6 months ago
Thank you for sharing your feedback. We’re sorry to hear about your experience.
We understand how important comfort and ease of use are when working with yarn. Some yarns can feel itchier depending on individual sensitivity and may soften after washing or blocking, but we recognize that this may still be a concern for your project.
Please don’t hesitate to reach out to us at customerservice@yarn.com if you’d like help with finding yarn alternatives or tips for working with this yarn.
Best wishes,
Anna and the WEBS Customer Service Team
I purchased a couple of knitting and crocheting books, and they arrived ahead of time. The garments are lovely and I know I'm going to enjoy making them. These books will be a good addition to my...
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.